Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
266 reviews
5 stars
167
4 stars
50
3 stars
19
2 stars
9
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.
Selection Variety
The store offers a large selection of shoes, but some customers noted a lack of options in certain categories, particularly for men's shoes.
Pricing
Customers had mixed feelings about pricing; while some found great deals, others felt prices were high compared to competitors.
Online Experience
Several customers experienced issues with online orders and customer service, leading to frustration and dissatisfaction.
Store Environment
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
- MLMandi LesterNov 15, 20255.0Miss Josie was super helpful in showing me how to work the discount calculator on the app and I have always loved their show selection! She’s very happy and very bright…so keep her…bc she’s also extremely knowledgeable!
- LJLa Verne JordanNov 11, 20255.0Great for picking from a wide variety of shoes and boots.
- 6M68 moparOct 24, 20251.0No option to answer the phone when calling. Only had 3 prompt options, and NONE lead to a team member at this Knoxville location, so I went to Off Broadway near West Town Mall. They said to tell you "thank you for the business "
- ADArlynn Hope DunnJul 13, 20255.0I hate shoe shopping but I picked up some Clark sandals at DSW and loved them. The cashier Maresa who rang me up was so kind and warm. I definitely will be back. Great layout and the shoes are wrapped nicely unlike clutter you might see at other shoe stores.
- MPMaria PadronJul 5, 20255.0Buen lugar pero un poco Caro
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products does DSW Designer Shoe Warehouse offer?
DSW offers over 25,000 pairs of designer shoes for men, women, and kids, as well as handbags, accessories, and children's shoes from brands like Nike, Puma, and Cole Haan.
What are the store hours for DSW Designer Shoe Warehouse in Knoxville?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does the Knoxville DSW location offer in-store pickup or delivery?
This location offers in-store pickup but does not provide delivery services.
What payment methods are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Discover, Mastercard, Visa, cash, as well as contactless and mobile payment options like Apple Pay and Google Pay.
Is there a rewards program available at DSW Designer Shoe Warehouse?
Yes, DSW offers a free Rewards program where members can earn certificates, offers, and other perks by shopping.
Where is the DSW Designer Shoe Warehouse located in Knoxville?
It is located at 11020 Parkside Drive inside the Pavilion at Turkey Creek shopping center in Knoxville, TN 37934.
Are there any nearby stores where I can shop for clothing after visiting DSW?
Yes, nearby clothing stores include Old Navy and Lane Bryant, where you can find apparel and lingerie.
Can I find other shoe stores close to DSW in the Pavilion at Turkey Creek?
Yes, Vans and Shoe Station are nearby shoe stores where you can explore more footwear options.
What nearby places offer food options during my visit to DSW?
Nearby food options include Subway and Blimpie sandwich shops, convenient for a quick meal before or after shopping.
How can nearby services like locksmiths or pharmacies benefit me when visiting DSW?
KeyMe Locksmiths and Minute Key are nearby for any urgent key needs, while CVS Pharmacy is available for health and shopping convenience close to DSW.