Belk

4.0
667 reviews

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods Store
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Knoxville, TN or call us at (865) 966-9881 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
11397 Parkside Drive, Knoxville, TN
37934, United States

Hours

Reviews

4.0
667 reviews
5 stars
323
4 stars
155
3 stars
88
2 stars
50
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for rudeness and lack of professionalism.

Store Organization

Many customers noted the store's disorganization and clutter, with some areas resembling a clearance center rather than a department store.

Product Selection

Customers expressed disappointment with the limited selection of clothing, particularly for men, and noted that some items were not available at this location.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which detracted from the shopping experience.

Sales and Pricing

Customers appreciated the frequent sales and discounts, often finding great deals, although some felt prices were still high for certain items.
  • MM
    mike Mars
    Nov 15, 2025
    2.0
    Had a very bad experience at the jewelry counter the lady working there very rude and not helpful at all. I will never go back. Now this happened last year around Nov. I was getting a gift for my wife. I just now got was asked how was my visit. By the way I went to jc Penn and got what I wanted no problems
  • CB
    Charlotte Bridges
    Sep 16, 2025
    2.0
    No offense, but If you're looking for a fitted sheet for a king size bed that needs a 22 inch width, don't go to Belk. The biggest width Belk has is an 17 width. I guess I'm just going to the internet because I checked and none of the other stores have the big fitted sheets either. Most have the 17 width. There was one store that had an 18 width but that was still too small for my bed.
  • GR
    Greg Recht
    Sep 6, 2025
    5.0
    excellent slections and fair pricing.
  • WB
    Warren Bribe
    Jul 9, 2025
    2.0
    Completely makes sense why this company is near bankruptcy. Complete lack of customer service Even more lack of variety of merchandise..especially this location
  • AG
    Anne Glubis
    Jun 12, 2025
    3.0
    This Belk has a bunch of sales and really nice staff. The stock here is targeted to a 65+ clientele - Kim Rogers is the flagship brand here i think. The second star was removed because the shopping experience is so uncomfortable. There is a low hum constant through the speakers: during music, during the door alarms... Stock is packed in. The bathroom was bad. I still consider Belk a decent department store. But this one is more like a Burlington Coat Factory.

Frequently Asked Questions About Belk

What are the regular operating hours of Belk in Knoxville, TN?

Belk is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

Does Belk in Knoxville offer in-store and curbside pickup services?

Yes, Belk provides both in-store pickup and curbside pickup options for your convenience.