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Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Knoxville, TN or call us at (865) 966-9881 today for your shopping needs!
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for rudeness and lack of professionalism.
Store Organization
Many customers noted the store's disorganization and clutter, with some areas resembling a clearance center rather than a department store.
Product Selection
Customers expressed disappointment with the limited selection of clothing, particularly for men, and noted that some items were not available at this location.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which detracted from the shopping experience.
Sales and Pricing
Customers appreciated the frequent sales and discounts, often finding great deals, although some felt prices were still high for certain items.
MM
mike Mars
Nov 15, 2025
2.0
Had a very bad experience at the jewelry counter the lady working there very rude and not helpful at all. I will never go back. Now this happened last year around Nov. I was getting a gift for my wife. I just now got was asked how was my visit. By the way I went to jc Penn and got what I wanted no problems
CB
Charlotte Bridges
Sep 16, 2025
2.0
No offense, but If you're looking for a fitted sheet for a king size bed that needs a 22 inch width, don't go to Belk. The biggest width Belk has is an 17 width. I guess I'm just going to the internet because I checked and none of the other stores have the big fitted sheets either. Most have the 17 width. There was one store that had an 18 width but that was still too small for my bed.
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Greg Recht
Sep 6, 2025
5.0
excellent slections and fair pricing.
WB
Warren Bribe
Jul 9, 2025
2.0
Completely makes sense why this company is near bankruptcy. Complete lack of customer service Even more lack of variety of merchandise..especially this location
AG
Anne Glubis
Jun 12, 2025
3.0
This Belk has a bunch of sales and really nice staff. The stock here is targeted to a 65+ clientele - Kim Rogers is the flagship brand here i think.
The second star was removed because the shopping experience is so uncomfortable. There is a low hum constant through the speakers: during music, during the door alarms... Stock is packed in. The bathroom was bad.
I still consider Belk a decent department store. But this one is more like a Burlington Coat Factory.