Belk

4.0
877 reviews

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods Store
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Kingsport, TN or call us at (423) 245-4121 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
2101 Fort Henry Drive, Kingsport, TN
37664, United States

Hours

Reviews

4.0
877 reviews
5 stars
412
4 stars
230
3 stars
122
2 stars
48
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees who provided excellent service.

Store Condition

Feedback indicated that the store's cleanliness and organization varied, with some reports of it being dirty and poorly stocked.

Product Selection

Customers noted a good selection of clothing and clearance items, but some expressed disappointment in the lack of variety, especially in men's clothing.

Pricing

While many customers appreciated the sales and discounts available, some felt that prices were high and not clearly labeled.

Accessibility Issues

Several reviews mentioned difficulties with store layout, particularly regarding escalators and the location of the pickup area.
  • A1
    Aguerro 14
    Nov 8, 2025
    1.0
    I have never met a more dreadful group of people that won't take NO for an answer regarding getting a credit card or getting the belk app. I walk around the store shopping for Christmas. I can accept and appreciate being asked if I need anything when I move to the next departments. But the tight space and repetitive hounding requests to do somthing extra while im trying to take inventory of what I have in the cart and what im shopping for is not my idea of a good time. I made it clear I didn't want the credit card or the app by being direct and curt so that they can realize I MEAN NO and to not ask me again without being rude. When confronted by my short and direct wording the lady at the check out commented along the lines of "man of few words" and asked if i take after my father, taking her time to scan and commenting on how me and my wife are both quiet while ignoring that fact we are irritated and mad for her remarks about family. Me and my wife are a team and we both said NO to the credit card and app request multiple times. Each time they asked they would try and superceide my answer and try to convince my wife right infront of me to get the app when WE came together and WE are telling you NO. I'm never coming back and I hope this place can figure it's customer service out because this place is NOT it.
  • JA
    Jill Aguerro
    Nov 8, 2025
    1.0
    My husband and I are christmas shopping early. We was walking around and a few coworker would ask if we had the Belk app. We politely said no, and while we still had the coworker around we wanted to know the price on the gift we had since we couldn't find the price. After that we again was browsing around seeing what else we should get for our family. Another coworker came up to us and asked the same question, if we have the Belk app, we again said no. We keep browsing around. The same coworker found us and asked us again, we said no again and she gave my husband a nasty look then looked at me. I said no. She was following us and forcing me to download the app after we repeatedly and kindly told her no. We went to check out and she asked us again. We again said no we do not have the app and what we are paying for is fine. She got rude with us and bashed my husbands father saying "mans of words" then said I was quiet letting him do all the talking. My husband said me and my wife are a team. The lady did not take the hint and kept being disrespectful bashing us even more. She then ask after wanting us to keep buying more stuff, if we are doing cash or card. My husband said card. She gave us a look and said you can get more and chuckled. My husband said no and I also said no thank you we only want these items on your check out table. Very rude lady and we hope the HR or management does something or retrain their coworkers on how to be respectful.
  • MM
    MEL
    Oct 18, 2025
    4.0
    A wonderful improvement from last year. The selection of clothes has changed dramatically.
  • TT
    Tam Tam
    Sep 7, 2025
    5.0
    They have alot of clearance now. Awesome prices for sure!
  • KB
    KK B
    Aug 5, 2025
    5.0
    This review is about a particular employee, Barbara in cosmetics, on August 5 in Kingsport. She was friendly and helpful in finding my discount on an item I wanted. She made my day!

Frequently Asked Questions About Belk

What are the regular store hours for Belk in Kingsport, TN?

Belk is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

Does Belk offer in-store and curbside pickup services?

Yes, Belk provides both in-store pickup and curbside pickup services for customer convenience.