Brand Certified
JCPenney
4.2(1365 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
2011 N Roan St, Johnson City, TN
37601, United States
Certified by JCPenney • Mar 01, 2026
(423) 282-6606
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/tn/johnsoncity/clothing-stores-johnsoncity-tn-1993.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Johnson City, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
1,365 reviews
5 stars
755
4 stars
322
3 stars
159
2 stars
54
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being rude or unhelpful.
Store Cleanliness
Opinions on store cleanliness vary; some customers appreciated the clean and organized environment, while others reported unsanitary conditions.
Product Selection
Customers generally found a good variety of products, including clothing and kitchenware, but some expressed disappointment in not finding specific items.
Pricing and Discounts
Many customers appreciated the sales and discounts available, noting good deals, while some felt prices were high.
- WNwanda newton5 days ago5.0Looking for sales , here's a place that has about anything you need .
- MMMJFeb 25, 20265.0I couldn't believe they had a JC Penney here. The ones in Florida were ruined, very cheap material This place is back to where it used to be. Great clothing, not as big, but beautiful
- SESarah EdwardsFeb 16, 20265.0I had the best experience with a friendly associate named KALINA, Sunday (2/15/26) evening, just before the store closed. She was very helpful assisting me with finding the right business attire I needed for a special event. She went out of her way to help me. I was very pleased with her eagerness to help me. Her cheerful and pleasant attitude and demeanor made me feel like I was special. She's an exceptional employee and JC PENNY is very lucky to have such an outstanding employee!!
- GHGreg HeathFeb 14, 20265.0Good assortment of kitchen wear. Fair price. Got 35% off
- RPRoger PrattJan 27, 20264.0Nice store. Not many employees working the evening we visited. Had to wait for a few minutes for help, but it was still a good visit. Got what we needed and left.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Johnson City, TN?
JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours for JCPenney in Johnson City?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Johnson City offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options to its customers.
What payment methods does JCPenney in Johnson City accept?
They accept American Express, Check, Discover, Mastercard, and Visa payment options.
Is the JCPenney store in Johnson City wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Are there any beauty and cosmetic stores near JCPenney where I can explore more beauty products?
Yes, Sephora inside JCPenney and SEPHORA inside JCPenney cosmetic and beauty supplies are located nearby for a wider range of beauty products.
Where can I find a gift shop or card store near JCPenney to pick up presents?
Kay's Hallmark Shop, offering gifts and stationery, is located near JCPenney at The Mall in Johnson City.
What nearby food or dessert options are available around JCPenney?
You can visit Apple Creek Creamery for ice cream and candy treats, Dippin' Dots for desserts and fast food, or Sweeter than Sweet, which offers candy, ice cream, and bakery items.
Are there convenient stores nearby for technology and electronics around JCPenney?
Simply Mac is a nearby computer and electronics store that also offers IT services and computer repair.
Can I find children's clothing stores near JCPenney?
Yes, nearby options include Justice, Palmetto Moon, and Gap, which specialize in children's and designer clothing.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website