Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Johnson City, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,343 reviews
5 stars
739
4 stars
319
3 stars
156
2 stars
55
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported poor service and unhelpful employees.
Product Selection
Customers appreciated the wide variety of clothing and good sales, although some struggled to find specific items.
Store Condition
The store is generally described as clean and well-organized, but some customers noted disorganization and issues with fitting room privacy.
Pricing
While many customers found good deals and quality products, others felt prices were high compared to competitors.
Overall Experience
Overall, customers have a nostalgic fondness for JCPenney, but there are concerns about service quality and store management.
- JLj leeNov 8, 20252.0This store is absolutely nasty. I don't think a broom or duster has been used in some time. Its really a shame how JC Penny has went down hill.
- MAMelissa AustinOct 19, 20253.0Horrible
- BBBridget Lane (Bri&Adam)Oct 9, 20255.0Love
- SEShannon EngleOct 7, 20255.0Great place to stay the day!
- JJJacob JonesSep 26, 20255.0Went looking for swimsuits and found an awesome selection.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Johnson City, TN?
JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours for JCPenney in Johnson City?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Johnson City offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options to its customers.
What payment methods does JCPenney in Johnson City accept?
They accept American Express, Check, Discover, Mastercard, and Visa payment options.
Is the JCPenney store in Johnson City wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Are there any beauty and cosmetic stores near JCPenney where I can explore more beauty products?
Yes, Sephora inside JCPenney and SEPHORA inside JCPenney cosmetic and beauty supplies are located nearby for a wider range of beauty products.
Where can I find a gift shop or card store near JCPenney to pick up presents?
Kay's Hallmark Shop, offering gifts and stationery, is located near JCPenney at The Mall in Johnson City.
What nearby food or dessert options are available around JCPenney?
You can visit Apple Creek Creamery for ice cream and candy treats, Dippin' Dots for desserts and fast food, or Sweeter than Sweet, which offers candy, ice cream, and bakery items.
Are there convenient stores nearby for technology and electronics around JCPenney?
Simply Mac is a nearby computer and electronics store that also offers IT services and computer repair.
Can I find children's clothing stores near JCPenney?
Yes, nearby options include Justice, Palmetto Moon, and Gap, which specialize in children's and designer clothing.