Brand Certified
Goodwill Retail Store
3.9(274 reviews)
Certified by Goodwill Retail Store • Mar 01, 2026
Business Details
670B Nashville Pike, Gallatin, TN
37066-3196, United States
Certified by Goodwill Retail Store • Mar 01, 2026
(615) 452-7886
Certified by Goodwill Retail Store • Mar 01, 2026
http://www.giveit2goodwill.org
Certified by Goodwill Retail Store • Mar 01, 2026
About
Certified by Goodwill Retail Store • Mar 01, 2026
Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold either in our retail stores or online at onlinegoodwill.com. Revenue from the sale of donated goods helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Goodwill Retail Store • Mar 01, 2026
Hours
Certified by Goodwill Retail Store • Mar 01, 2026
Reviews
3.9
274 reviews
5 stars
128
4 stars
69
3 stars
31
2 stars
21
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some customers reported rude behavior from employees, especially during donation drop-offs.
Store Organization
Generally well-organized and clean store, but some customers found clothing sizes mixed and selection lacking.
Pricing Concerns
Many customers expressed dissatisfaction with high prices for donated items, feeling they were not fair for low-income shoppers.
Product Selection
Customers appreciated the variety of items available, but some noted low stock and limited selection on certain categories.
- JPJustin PageJan 10, 20265.0They all there are so helpful and nice, really like this.Goodwill store.
- LWLaura WitzkaJan 6, 20265.0Very nice store. Well stocked and very well organized. Most shirts $6-7, pants $7-8. Found lots of golf shirts for my boys. Also bought a couple that didn't fit and they took them back with receipt within 3 days. Nice staff. 10/10 recommend.
- KKKLSDec 2, 20255.0My favorite goodwill to shop within a 50 mile radius
- SISteve Lusk IINov 26, 20254.0Really nice and its a really big store lots of options and decent prices
- GBGlynn BrowningOct 10, 20255.0Very good, easy accessible.
Frequently Asked Questions About Goodwill Retail Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What is the return policy?
Items can be returned for store credit within 3 days of purchase with receipt.
How can I decide what items to donate to Goodwill Retail Store?
Follow the "One-Year Rule": If the item has not been worn, used, or played with in the past year, it has probably served its usefulness in your household and is a good candidate for donation.
What is Goodwill Retail Store's return policy?
Items can be returned for store credit within 3 days of purchase with a receipt.
Where is Goodwill Retail Store located and what are its hours?
Goodwill Retail Store is located at 670B Nashville Pike, Gallatin, TN 37066-3196, US. It is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
What payment options does Goodwill Retail Store accept?
Goodwill Retail Store accepts Apple Pay, cash, Discover, MasterCard, and Visa for payments.
Is Goodwill Retail Store accessible for people with disabilities?
Yes, the store has wheelchair accessible entrance, parking, and restrooms to accommodate visitors with disabilities.
What is the mission of Goodwill Industries of Middle Tennessee?
Goodwill Industries of Middle Tennessee aims to provide all people with opportunities to reach their fullest potential through the power of work, employing many individuals with disabilities or disadvantages in Middle and West Tennessee.
Are there any donation centers near Goodwill Retail Store?
Yes, the Goodwill Donation Express Center is located nearby for your convenience when donating items.
What other thrift or consignment stores are near Goodwill Retail Store?
Nearby options include the Habitat For Humanity Re-Store and Goodwill Industries of Middle Tennessee, Inc., which also supports charitable and community services.
What nearby places can I visit for home improvement or hardware supplies?
Tractor Supply Co. and PPG Paint Store are nearby for outdoor gear, hardware, and building supplies if you need them before or after visiting Goodwill Retail Store.
What are some nearby dining and personal care options near Goodwill Retail Store?
You can find Panda Chinese Restaurant for dining, as well as beauty salons like Nails by Jana and Victoria J Salon for personal care close to the store.
Brand Certified Facts from Goodwill Retail Store
This information is certified by Goodwill Retail Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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