Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Gallatin, TN or call us at (615) 451-1660 today for your shopping needs!
Many customers reported that the store was messy and disorganized, with complaints about dirty floors and cluttered sections.
Customer Service
While some customers praised the friendly and helpful staff, others experienced a lack of assistance and rude interactions.
Pricing
Customers expressed mixed feelings about pricing, with some finding items overpriced while others appreciated the sales and discounts.
Selection
The store's selection was noted as limited, particularly in specific categories like men's clothing and shoes.
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Neha Lawlor
2 days ago
5.0
Diann was definition of customer service. She was extremely delightful
RF
Rose Fales
Dec 14, 2025
2.0
I don't care how short staffed Belk may be, there is NEVER an excuse for an entire department to look like a tornado hit it and every single walkway in the bedding department to be covered in crap! My elderly mother almost fell in the chaos looking for a simple pillow. By the way, this was early in the morning and very few customers were inside shopping. If you cannot keep your store any better than this or cannot staff this place, shut the doors. This is dangerous, especially for the elderly population who shop here! I would post the video that I have, if Belk gave a crap about their customers to see what's really going on at this location. You're extremely lucky that my mother grabbed onto a shelf to keep from falling!!
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Chase Diggity
Dec 5, 2025
1.0
Signed me up me up for their “rewards program” by telling me I’d get my stuff for free. I Didn’t want to but I got pressured into it. Never mentioned anything about a credit card. I ended up getting an inquiry that dropped my credit and a bill for the credit card that was twice as much as what I even bought in the first place.
KM
Kim McPhail
Oct 13, 2025
5.0
Great sales!!!
JS
Jackie Saunders
Aug 9, 2025
3.0
Belk is one of my favorite stores to shop in, however I did find this particular Belk a little messey. A lot of their racks were very unorganized, and the dressing rooms were filled with clothes.