Come visit your local Franklin Aerie store at 1800 Galleria Blvd. Aerie bras undies and yoga pants are made with love and attention to even the smallest detail for the naturally girl next door.
I had an absolutely outstanding experience today with the two girls assisting me at Aerie Offline. Kudos to Lythia and Gabby!!! From the moment I walked in, they went above and beyond in every possible way. Not only were they incredibly helpful, but they were also genuinely kind, patient, and attentive to every detail.
It’s rare to come across people who combine professionalism with such a warm and welcoming attitude. They anticipated my needs, answered all my questions with confidence, and made the entire process smooth and enjoyable. You can tell they truly care about what they do and about the customers they’re helping.
Honestly, this level of service is exceptional. They didn’t just do their job — they elevated the entire experience. Airy is very lucky to have such amazing people representing them.
Thank you both for making my day so much easier and better. I’ll definitely be coming back because of you.
AR
Ashley Raines
Feb 16, 2026
3.0
The girls in the store are very nice, but it is a little unprofessional to just be wearing a bra as a worker. When I’m in there with my young daughter, I don’t want her to think that’s OK to wear that kind of stuff out in public without a shirt.
KB
K B
Sep 11, 2022
5.0
They have trained their employees to be so welcoming, friendly, and informative! Great customer service and such good vibes! Makes Shopping so joyful here
What are the store hours for OFFLINE in Franklin, TN?
OFFLINE in Franklin, TN is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM. It also opens earlier on the holiday of November 28, 2025, from 7:00 AM to 9:00 PM.
Where is the OFFLINE store located in Franklin?
The OFFLINE store is located at 1800 Galleria Blvd, Space 2130, inside the Cool Springs Galleria in Franklin, TN 37067.
Does OFFLINE offer in-store pickup or delivery services?
OFFLINE offers in-store pickup and curbside pickup services, but does not offer delivery.
What types of products can I find at the OFFLINE store in Franklin?
You can find a variety of products at OFFLINE including bras, underwear, clothing, sleepwear, swimwear, accessories, fragrance, and yoga pants.
What payment methods are accepted at the OFFLINE store?
OFFLINE accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
What is the store description or brand focus of OFFLINE in Franklin?
OFFLINE offers Aerie bras, undies, and yoga pants designed with love and attention to detail for the naturally girl next door.
Are there nearby places of interest I can visit before or after shopping at OFFLINE?
Yes, you can visit nearby stores such as Barnes & Noble bookstore, the Apple Store for electronics, and James Avery Artisan Jewelry for fashion accessories—all located within the Cool Springs Galleria area.
Can I find other clothing and fashion stores near OFFLINE in Cool Springs Galleria?
Absolutely! Nearby you can find other clothing stores including Cache, Clarks shoe store, Justice for children's clothing, and Tilly's women's clothing store for a diverse shopping experience.
Are there any eyewear or eye care services near OFFLINE?
Yes, Visionworks and H.M. Calvert MD & Associates Franklin provide optometrist and eyewear services near OFFLINE, convenient for customers needing eye care.
How can I contact OFFLINE Franklin store for more information?
You can contact the OFFLINE store by phone at +1 629-235-6596 or visit their website for more details.
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