Lane Bryant

Reviews

• CC

  Cole

  Mar 29, 2026
  5.0
  Casey was so sweet, kind and patient! Her customer service is truly top-notch
• AJ

  A.D. Jamison

  Dec 24, 2025
  5.0
  The staff was so nice and helpful. The manager was great.
• MG

  Miranda Georges

  May 17, 2025
  2.0
  I ordered some items from online, i didnt like the material some of the ahirts were made of so i was going to return in store. I took my items from MS to TX with me on a work trip to return while in TX because i never liked the way the LB ladies Tupelo treated people, it was torture to go in there. So while in TX i never got the chance to go so I brought the shirts back to MS abd tried to return at the store only to find out the Tupelo store was permanently closed. Well, poo. So I took the shirts with me as I was passing through Nashville this week and found this store very close to I65 for a quick detour. I walked into the neatly kept store and walked to the counter with my returns. The employee was straightening some hanging clothes and asked if she could help, I said I had a return. She came to the counter, she never asked if I wanted to look around or anything, but she had a chip on her shoulder and seemed very short. I gave her my packing slips and she told me I needed to give her another packing slip as 2 bras weren't on those orders. I pulled up my online order and showed her where the 2 bras went on which order, it's like she rolled her eyes and typed in the order number. She finished the return and walked away. I left saying to myself THIS is the exact behavior I received in the Tupelo store that made me NOT want to shop there and I got the same exact treatment in Nashville (Franklin). Grr!!! Of course I don't want to shop in store if this is how I'll be treated. How hard is it to just be nice. It was a Friday afternoon at 5pm, it was DEAD in the store, maybe 2 other ladies walking around. Store didn't close u til 7pm, so maybe the cashier just wanted to go home, or who knows, but I despise going into malls anymore, so the stores in the strips/shopping centerd with external entrances is what I seek out, hopefully this store can find a small smile for the next person who shops there.
• JK

  juju kaehne

  Mar 31, 2024
  5.0
  Service was fabulous!
• CS

  craig stapel

  Apr 6, 2021
  5.0
  My wife loves that store. Her clerk was helpful and perfect

Frequently Asked Questions About Lane Bryant