Brand Certified
JCPenney
4.0(914 reviews)
Certified by JCPenney • Apr 26, 2026
Business Details
1780 Galleria Blvd, Franklin, TN
37067, United States
Certified by JCPenney • Apr 26, 2026
(615) 771-7743
Certified by JCPenney • Apr 26, 2026
https://www.jcpenney.com/locations/tn/franklin/clothing-stores-franklin-tn-1081.html
Certified by JCPenney • Apr 26, 2026
About
Certified by JCPenney • Apr 26, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Franklin, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Apr 26, 2026
Hours
Certified by JCPenney • Apr 26, 2026
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.0
914 reviews
5 stars
461
4 stars
221
3 stars
117
2 stars
45
1 star
70
- JCJon Clark6 days ago4.0Nice place, decent sales. Bought a ring and had it sized. Its taken awhile to get back.
- BCBrenda CarterApr 23, 20261.0This is the most pathetic store I have ever seen! Nobody, I mean nobody answers the telephone! Never!
- ASAllison StahlMar 18, 20265.0The associates were helpful, the store was clean, and the sales were excellent!
- KTKen TNNov 28, 20255.0Nice layout for finding the perfect gifts for the whole family. Competitive pricing on most items.
- CBChanlani BNov 25, 20185.0This Jcpenney Sephora has the best customer service! Beauty consultant was very knowledgeable on products. I was in and out in no time.
Frequently Asked Questions About JCPenney
What products and brands does JCPenney Franklin offer?
JCPenney Franklin offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, and home furnishings featuring national brands and exclusives like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the store hours for JCPenney in Franklin, TN?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is JCPenney Franklin located?
JCPenney is located at 1780 Galleria Blvd, in the Cool Springs Galleria mall, Franklin, TN 37067.
Does JCPenney Franklin offer curbside pickup and free shipping?
Yes, JCPenney offers free shipping and curbside pickup services at this location.
What payment methods are accepted at JCPenney Franklin?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Is JCPenney Franklin accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and offers public restrooms.
Can I shop for beauty products near JCPenney Franklin?
Yes, Sephora inside JCPenney offers beauty and spa products, and Charlotte Tilbury provides cosmetics and beauty supplies nearby.
Where can I find other clothing stores near JCPenney Franklin?
Nearby clothing stores include Art Is In Market, Tilly's, Aerie, Hollister Co., and Cache, offering a variety of fashion options to complement your JCPenney visit.
Are there jewelry stores close to JCPenney Franklin?
Yes, Piercing Pagoda, James Avery Artisan Jewelry, and Banter by Piercing Pagoda are nearby jewelry stores to explore for accessories and fashion jewelry.
What nearby places can I visit before or after shopping at JCPenney Franklin?
You can visit Barnes & Noble for books, Teavana for a relaxing tea experience, or Lovesac for home goods, all located near JCPenney for a well-rounded shopping trip.
Brand Certified Facts from JCPenney
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Certified April 26, 2026Yext Knowledge Graph
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