Windsor

3.5
58 reviews
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Business Details

1800 Galleria Boulevard, Franklin, TN
37067, United States
(888) 495-4957
https://www.windsorstore.com/pages/tn-franklin-franklin-coolsprings-galleria
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About

Clothing StoreWomen's Clothing StoreShoe StoreJewelry StoreLingerie StoreFashion Accessories Store
Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous, on-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Franklin to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at CoolSprings Galleria.

Location

Windsor
1800 Galleria Boulevard, Franklin, TN
37067, United States

Hours

Reviews

3.5
58 reviews
5 stars
27
4 stars
8
3 stars
5
2 stars
4
1 star
14
  • JW
    Jaime Warren
    Dec 30, 2025
    3.0
    Fast fashion. Not high quality. Color coded sections of formalwear and accessories. Same dress in six different colors. Each color section has a few different style dresses to pick from. Great for teens. Sizes run super small.
  • AK
    Allie Kay
    Dec 19, 2025
    1.0
    No customer service! They want to text back for customer service when you call.
  • NM
    Nini Mili
    Dec 19, 2025
    5.0
    I LOVE KAYLAAA SM SHE HELPED SO MUCH. she took her time with me and helped me find exactly what I needed it
  • DW
    Devon W
    Apr 20, 2021
    1.0
    Extremely rude employees. The girls in front of us in the line to try on dresses had slipped down their masks because they were talking quietly together, the employee came by and (with her own mask down ) rudely told them to put them back up. We will put our masks up when Windsor employees wear theirs up. What a joke! The masks do absolutely nothing except create situations where people feel like they have the right to be rude and controlling. We will never shop here again!!!
  • IC
    Isa Cruz
    May 12, 2018
    1.0
    I went to your store located at 1800 Galleria blvd in Franklin, TN 37067, hoping to find a dress for an event. My fiance and daughter were with me at the moment of the purchase. Mesa was the first person that took care of the first purchase that we made and while my fiance was taking care of the purchase I was looking for a necklace to complement the dress. I found one that I like, but unfortunately, I was not able to find it, so I decided to remove the one that was in the mannequin when I suddenly heard this lady (Aptos) screaming for the bottom of her lungs "EXCUSE ME" " CAN I HELP YOU" More than 4 times. Very unnecessary. I stopped in the middle of the store and I said to her. I'm about to pay for it, Not steal it . I felt humiliated. Why this person did not offered her help, when I was walking in circles looking for the perfect dress or the perfect accessory? Why she could not approach me and offered her help, but instead she made me feel uncomfortable in front of the other customers? That is not the way a customer should be treated.
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Frequently Asked Questions About Windsor

What types of clothing does Windsor specialize in?

Windsor specializes in glamorous, on-trend women’s clothing for special occasions such as formal dresses, cocktail dresses, and stylish casual wear like bustiers and cargo pants.

Where is Windsor located?

Windsor is located at 1800 Galleria Boulevard, #2180, Franklin, TN 37067, inside the CoolSprings Galleria.