Brand Certified
Shane Co.
4.7(779 reviews)
Certified by Shane Co. • Mar 01, 2026
Business Details
3006 Mallory Ln, Franklin, TN
37067, United States
Certified by Shane Co. • Mar 01, 2026
(615) 503-9647
Certified by Shane Co. • Mar 01, 2026
https://www.shaneco.com/
Certified by Shane Co. • Mar 01, 2026
About
Certified by Shane Co. • Mar 01, 2026
Jewelry StoreShane Co.
At Shane Co., we’re Nashville's friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Shane Co. • Mar 01, 2026
Hours
Certified by Shane Co. • Mar 01, 2026
Reviews
4.7
779 reviews
5 stars
694
4 stars
25
3 stars
14
2 stars
13
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being attentive, knowledgeable, and patient, particularly highlighting associates like Anita, Megan, and Chelsea.
Positive Experiences
Numerous reviews reflected enjoyable shopping experiences, with customers feeling welcomed and appreciated during their visits.
Pressure-Free Environment
Customers appreciated the low-pressure sales approach, allowing them to make informed decisions without feeling rushed.
Mixed Feedback
While many experiences were positive, some customers reported issues with service quality and staff responsiveness, indicating inconsistency in customer care.
Product Quality
Customers expressed satisfaction with the quality of jewelry and the variety of options available.
- SKSarah King4 days ago5.0Anita is the best! Found the perfect ring to customize, and cried happy tears!
- ABAnna BushFeb 9, 20265.0Chelsey was so attentive and kind. She was very knowledgeable and oh so helpful with the decision making process!
- AFAmy FisherFeb 7, 20265.0Anita was amazing. I went in thinking I would just look for inspiration. I did not go to my original jeweler because they always make me feel pressured. I thought I would get inspiration and be forced to go to my original jeweler because of the trade in however, I was so pleased with the prices and loved Anita so much, I bought a ring on the spot. I highly recommend Anita if you are looking for an upgrade or even for a brand new ring. Thank you Anita!
- JFJamee FarmerJan 31, 20265.0My experience was fabulous!! I was so undecided and thankfully Anita was the associate helping me and I could not be happier with the service! I’ll continue to shop with The Shane Co and Anita. She’s a five star for sure!
- TTTori TrylovichJan 19, 20265.0I came in at the beginning process of searching for my perfect engagement ring, and I had the pleasure of working with Eileen! She was so friendly and welcoming, didn’t rush me, she was a great listener, and she helped me find my dream ring! I went in there only knowing a couple things that I wanted, and a lot of things that I didn’t want, so she helped me narrow it down to the perfect ring that I feel soooo good about. It was such a joy to work with her, it was probably the funnest shopping experience of my life haha just because I’m obviously so excited that I’m shopping for an engagement ring!!! But she made it so fun, I felt like she was my friend. Highly recommend her and I’m so grateful to have had such a great experience for such an exciting time of my life! Now I know that the engagement itself is in good hands because my boyfriend can contact her to buy the ring!! 💍
Frequently Asked Questions About Shane Co.
What types of jewelry does Shane Co. offer?
Shane Co. offers a wide selection of fine jewelry including engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, rings, necklaces, earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.
Does Shane Co. provide an in-store pickup option?
Yes, Shane Co. offers in-store pickup services for customer convenience.
What is the lifetime warranty policy at Shane Co.?
All fine jewelry at Shane Co. is protected by a free unmatched lifetime warranty, ensuring long-term protection for your purchases.
What are the operating hours of Shane Co. in Franklin, TN?
Shane Co. is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is Shane Co. closed on certain holidays?
Yes, Shane Co. is closed on Thanksgiving Day (November 27, 2025), Christmas Day (December 25, 2025), and New Year's Day (January 1, 2026).
What payment options does Shane Co. accept?
Shane Co. accepts a variety of payment methods including American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Klarna, MasterCard, PayPal, Samsung Pay, and Visa.
Does Shane Co. offer jewelry repair services?
Yes, Shane Co. provides professional jewelry repair services to keep your pieces in excellent condition.
What nearby restaurants can customers visit before or after shopping at Shane Co.?
Customers can enjoy meals at nearby restaurants like Bonefish Grill for seafood and American cuisine, Jack in the Box for fast food and Mexican dishes, Wendy's for burgers, and Waffle House for breakfast and brunch.
Are there financial services near Shane Co. for customer convenience?
Yes, nearby financial service options include Simmons Bank and Chase ATM, offering banking and ATM services close to Shane Co.
What nearby shopping options are available around Shane Co.?
Nearby shopping includes La-Z-Boy Furniture Galleries and Marti And Liz, a shoe and clothing store, providing customers with additional retail options near Shane Co.
Brand Certified Facts from Shane Co.
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Certified March 01, 2026Yext Knowledge Graph
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