Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
188 reviews
5 stars
111
4 stars
40
3 stars
23
2 stars
3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individual employees like Lori and Bree for their exceptional service.
Selection Variety
The store is noted for its wide variety of shoe options, catering to different styles and sizes, although some customers expressed disappointment in the availability of larger sizes.
Store Cleanliness
Customers appreciated the cleanliness and organization of the store, describing it as neat and well-lit.
Pricing and Discounts
While many found the prices reasonable, some noted that shoes can be pricey without sales, but the rewards program and discounts were frequently mentioned as beneficial.
Checkout Experience
Several reviews pointed out issues with long wait times at checkout and inconsistent service, with some customers experiencing delays and poor customer interaction.
- MMMelSueOct 23, 20255.0My fav shoe store.
- SSs sAug 11, 20255.0Employees were very helpful and very nice. Have a good stock of shoes of anything you would want if you can’t find it there you probably don’t need it.
- KCKatie CooperJul 24, 20255.0I called at 7:40 to ask if they had the shoes I needed in stock. Bree put me on a brief hold and checked for me. She had both of the pairs she thought I might be talking about ready for me at the counter when I arrived at 7:50. She was so kind despite them about to close. You would’ve thought it was 3pm. She went above and beyond. Highly recommend this store and Bree is amazing!
- MCMike CastronovoJul 7, 20255.0Wow! Had no idea. I had ordered a pair of shoes from Amazon for an event that arrived late. Went to DSW hoping to find something acceptable at the same price. Ended up buying two pairs of Cole Haan shoes on sale for less than half of retail. They also cost less than the no name brand I had bought online that didn’t fit. Huge fan of DSW now.
- SVShaw V.Oct 18, 20244.0A very large selection of shoes. Didn't find anything I liked, but still a great selection
Frequently Asked Questions About DSW Designer Shoe Warehouse
What kinds of products does DSW Designer Shoe Warehouse offer?
DSW offers a wide range of designer shoes for men, women, and kids, along with handbags, jewelry, and accessories from popular brands like Nike, Cole Haan, and New Balance.
What are the store hours for DSW Designer Shoe Warehouse?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup or delivery services?
DSW offers In-Store Pickup but does not offer delivery services.
What payment methods are accepted at DSW Designer Shoe Warehouse?
DSW accepts various payment options including American Express, Visa, Mastercard, Discover, Cash, Apple Pay, Samsung Pay, Android Pay, and contactless payments.
Is DSW Designer Shoe Warehouse located inside a shopping center?
Yes, it is located inside Cool Springs Market at 2000 Mallory Lane, Suite 260, Franklin, TN 37067.
Can you tell me more about the DSW Rewards program?
DSW Rewards is a free program where members earn perks such as rewards certificates, offers, and other benefits when they shop at DSW.
Is there curbside pickup available at DSW Designer Shoe Warehouse?
No, curbside pickup is not available, but the store does offer in-store shopping and in-store pickup services.
What shoe stores are located near DSW Designer Shoe Warehouse?
Nearby shoe stores include Vans and Marti & Liz Shoes, providing customers with multiple options for footwear shopping in the area.
Are there dining options near DSW Designer Shoe Warehouse?
Yes, nearby dining options include Canton Super Buffet (Chinese cuisine), Las Palmas Mexican Restaurant, and Tamale Joe's (taco restaurant), great for meals before or after shopping.
What other retail stores can I visit near DSW Designer Shoe Warehouse?
Other nearby retail stores include JOANN Fabric and Craft Stores, Landmark Lawn & Landscape, Floorz furniture, Nest Decor, Sleep Outfitters mattress store, and UPS Alliance Shipping Partner.