Brand Certified
DSW Designer Shoe Warehouse
4.2(190 reviews)
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Business Details
2000 Mallory Lane, Franklin, TN
37067, United States
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
(615) 905-7025
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
https://stores.dsw.com/usa/tn/franklin/dsw-designer-shoe-warehouse-cool-springs-market.html
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
About
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Hours
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Reviews
4.2
190 reviews
5 stars
112
4 stars
40
3 stars
23
2 stars
3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were notable complaints about poor service, including long wait times and unprofessional behavior from some employees.
Selection
The store is recognized for its wide variety of shoes, although some customers expressed disappointment in the availability of certain sizes and styles.
Cleanliness and Organization
Customers generally found the store to be clean and well-organized, contributing positively to their shopping experience.
Pricing and Discounts
Many reviews highlighted good deals and discounts, especially for VIP members, although some customers felt prices could be high without sales.
- ASAwaz SaeedFeb 9, 20261.0Went to make a return and Bri was getting upset because she wasn’t educated on the holiday return policy. She needs to get educated on that and fix her attitude towards customers, that would be greatly appreciated.
- AAABoyNamedSueOct 23, 20255.0My fav shoe store.
- LMLisa McGeeNov 13, 20232.0Why am I standing in line for 20 min while only 1 lady is working and the guy and other girl are just watching with several ppl in line?! And, are you not allowed to get a bag or do you just have to walk out with all your items falling all over
- LWLawrence WashingtonDec 7, 20184.0Great place to work on your shoe collection. It is recommended that you join the stores VIP club for regular mail discounts and early notification on sales. (Quality products at affordable prices). I would say, "my favorite" shoe store, I shop here often.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What kinds of products does DSW Designer Shoe Warehouse offer?
DSW offers a wide range of designer shoes for men, women, and kids, along with handbags, jewelry, and accessories from popular brands like Nike, Cole Haan, and New Balance.
What are the store hours for DSW Designer Shoe Warehouse?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup or delivery services?
DSW offers In-Store Pickup but does not offer delivery services.
What payment methods are accepted at DSW Designer Shoe Warehouse?
DSW accepts various payment options including American Express, Visa, Mastercard, Discover, Cash, Apple Pay, Samsung Pay, Android Pay, and contactless payments.
Is DSW Designer Shoe Warehouse located inside a shopping center?
Yes, it is located inside Cool Springs Market at 2000 Mallory Lane, Suite 260, Franklin, TN 37067.
Can you tell me more about the DSW Rewards program?
DSW Rewards is a free program where members earn perks such as rewards certificates, offers, and other benefits when they shop at DSW.
Is there curbside pickup available at DSW Designer Shoe Warehouse?
No, curbside pickup is not available, but the store does offer in-store shopping and in-store pickup services.
What shoe stores are located near DSW Designer Shoe Warehouse?
Nearby shoe stores include Vans and Marti & Liz Shoes, providing customers with multiple options for footwear shopping in the area.
Are there dining options near DSW Designer Shoe Warehouse?
Yes, nearby dining options include Canton Super Buffet (Chinese cuisine), Las Palmas Mexican Restaurant, and Tamale Joe's (taco restaurant), great for meals before or after shopping.
What other retail stores can I visit near DSW Designer Shoe Warehouse?
Other nearby retail stores include JOANN Fabric and Craft Stores, Landmark Lawn & Landscape, Floorz furniture, Nest Decor, Sleep Outfitters mattress store, and UPS Alliance Shipping Partner.
Brand Certified Facts from DSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website