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DSW Designer Shoe Warehouse

4.2
(191 reviews)

Business Details

2000 Mallory Lane, Franklin, TN
37067, United States
(615) 905-7025

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
2000 Mallory Lane, Franklin, TN
37067, United States

Hours

Reviews

4.2
191 reviews
5 stars
112
4 stars
40
3 stars
23
2 stars
3
1 star
13
  • DG
    Dana Griffin
    Mar 10, 2026
    1.0
    The manager didn’t seem friendly at all. She wasn’t very enthused to help me… her attitude was very much nonchalant. Terrible customer service!
  • AS
    Awaz Saeed
    Feb 9, 2026
    1.0
    Went to make a return and Bri was getting upset because she wasn’t educated on the holiday return policy. She needs to get educated on that and fix her attitude towards customers, that would be greatly appreciated.
  • AA
    ABoyNamedSue
    Oct 23, 2025
    5.0
    My fav shoe store.
  • LM
    Lisa McGee
    Nov 13, 2023
    2.0
    Why am I standing in line for 20 min while only 1 lady is working and the guy and other girl are just watching with several ppl in line?! And, are you not allowed to get a bag or do you just have to walk out with all your items falling all over
  • LW
    Lawrence Washington
    Dec 7, 2018
    4.0
    Great place to work on your shoe collection. It is recommended that you join the stores VIP club for regular mail discounts and early notification on sales. (Quality products at affordable prices). I would say, "my favorite" shoe store, I shop here often.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What kinds of products does DSW Designer Shoe Warehouse offer?

DSW offers a wide range of designer shoes for men, women, and kids, along with handbags, jewelry, and accessories from popular brands like Nike, Cole Haan, and New Balance.

What are the store hours for DSW Designer Shoe Warehouse?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM.

Brand Certified Facts from DSW Designer Shoe Warehouse

This information is certified by DSW Designer Shoe Warehouse and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
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