Business Details
About
Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods Store
Visit your local Belk! Your department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with can’t-miss sales and deals on everything from purses to jeans. Browse thousands of styles and find something to love from your favorite designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Franklin, TN or call us at (615) 771-3200 today for your shopping needs!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Hours
Reviews
4.2
964 reviews
5 stars
530
4 stars
227
3 stars
117
2 stars
38
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness while others were criticized for being rude or unresponsive.
Store Cleanliness
The store is generally reported as clean and organized, although some customers noted it can be messy during busy times.
Product Selection
Customers appreciated the variety of merchandise available, particularly in clothing, but some expressed disappointment in the limited selection of certain items.
Checkout Experience
Many customers experienced long wait times at checkout due to insufficient staffing, leading to frustration.
Sales and Discounts
Customers frequently mentioned good sales and discounts, making the store appealing for bargain hunters.
- PΛDΛM P.Oct 14, 20255.0Clean nice store
- GOGinger OglesbyAug 30, 20254.0Great sales! Just not enough registers opened.
- KSK SpencerAug 6, 20253.0The service was terrible. I was able to locate the item I came for.
- RSRobin SwensenAug 3, 20255.0The most amazing customer service I have had in ages. Above and beyond. Yes there are not people at every corner to wait on you get over it. Items at onethird the price of Dillards
- RSRamona SmithJul 29, 20255.0My friend and I shopped there this past Saturday. I had a gift card I had not used so I bought a pair of pants that was on sale & a fingertip towel; we could not find anyone in clothing for assistance and also bedding & intimates; no workers. there was a lady that was putting out merchandise in clothing that did a price check for me. Also sweet young lady named Albya who had great customer service in Mac checked us out. She is a wonderful plus for Belk Store as customer service is hard to find these days !!
Frequently Asked Questions About Belk
What are the regular operating hours of Belk in Franklin, TN?
Belk is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Belk offer in-store and curbside pickup services?
Yes, Belk offers both in-store pickup and curbside pickup services for customer convenience.
What types of products can I find at Belk in Franklin, TN?
Belk offers a wide selection of products including women's, men's, juniors', and kids' clothing, accessories, home décor, jewelry, shoes, handbags, and beauty products.
Which popular brands are available at Belk Franklin?
You can shop brands such as Kim Rogers, Clinique, Estee Lauder, Polo Ralph Lauren, Lancome, Levi's, and L'OREAL at Belk.
What payment options does Belk accept?
Belk accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Is Belk accessible for customers with disabilities?
Yes, Belk has wheelchair accessible entrances and parking, as well as public restrooms.
How can I contact Belk customer care?
You can reach Belk customer care via email at belk_customer_care@belk.com or by phone at (615) 771-3200.
What shopping centers are near Belk in Franklin?
Belk is located near the Galleria Mall in Franklin, TN, offering customers easy access to various shops and dining options.
Are there dining options near Belk where customers can eat before or after shopping?
Yes, nearby dining options include Subway, Charleys Cheesesteaks, Chick-fil-A, and Cinnabon, perfect for grabbing a meal or snack during a shopping trip.
What beauty and cosmetic stores are located near Belk?
Nearby beauty and cosmetic stores include MAC Cosmetics and The Art Of Shaving, allowing customers to explore additional beauty products and services.