Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Farragut, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
956 reviews
5 stars
529
4 stars
239
3 stars
115
2 stars
27
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude or unhelpful.
Store Condition
The store is generally reported as clean and well-organized, but there are complaints about the temperature being uncomfortably hot.
Product Selection
Customers appreciate the variety of clothing options, especially for men, but some noted a lack of selection in certain categories, such as plus sizes and formal wear.
Pricing
Many customers found good deals and appreciated clearance sales, but some felt prices were high and not competitive.
Jewelry Service Issues
Several customers reported negative experiences with the jewelry department, including poor service and unresolved issues with repairs.
- GLgwen longoAug 21, 20255.0This jcpenny is the best one around in knoxville area
- KBKathy BroussardAug 2, 20255.0Great
- TRTom ReinhartJul 28, 20253.0This store continues to go downhill. It appears to be going mostly to a women's store. The men's selection was small and expensive. Their men's clearance section was almost non-existent. I'm officially done with JC Penny
- JGJohnny GravesJul 26, 20255.0Good place for clothes a lot of clearance sales
- HAHayley AnneJun 16, 20252.0Been twice in the past two weeks. Couldn't stay in their longer than 30 minutes without sweating off my lunch. Fix your dang AC. Spoke to some of your employees and they're miserable in that building.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Farragut, TN?
JCPenney offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Farragut?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the JCPenney Farragut location situated?
It is located at 11534 Parkside Dr, Turkey Creek Shopping Center, Farragut, TN 37934.
Does JCPenney Farragut offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup at the Farragut location.
What payment options are accepted at JCPenney Farragut?
They accept American Express, Check, Discover, MasterCard, and Visa.
Is the JCPenney store in Farragut wheelchair accessible?
Yes, the store has wheelchair accessible entrances.
Which beauty services and stores are located near JCPenney in Turkey Creek Shopping Center?
Nearby beauty options include Hair by Donna at JCP Salon, Sephora inside JCPenney, Haare von Kristopher, LightRx Medical Spa, and Premier Laser Spa of Knoxville.
Are there dining options close to JCPenney in Farragut?
Yes, nearby dining includes Yamato Ramen House (Japanese cuisine), Dos Agaves Mexican Grill, Season's Innovative Bar & Grill, Seasons Cafe, Buttermilk Sky Pie Shop, Scoop'd ice cream shop, and Paleteria Azteca Knox.
What other stores and services can customers find near JCPenney in Turkey Creek Shopping Center?
Nearby stores include Verizon, AT&T stores, Sport Clips Haircuts, Fidelity Investments, Knoxville TVA Employees Credit Union (drive-thru Saturdays), Fleet Feet Knoxville, and BW James Jewelers.
How can I shop JCPenney conveniently using mobile apps?
You can use the JCPenney App available on the Apple App Store to shop, access coupons, and browse top deals.