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Goodwill Retail Store

3.8
(281 reviews)

Business Details

541 Highway 46 S., Dickson, TN
37055-2563, United States
(615) 740-9655
http://www.giveit2goodwill.org

About

Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold either in our retail stores or online at onlinegoodwill.com. Revenue from the sale of donated goods helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Goodwill Retail Store
541 Highway 46 S., Dickson, TN
37055-2563, United States

Hours

Reviews

3.8
281 reviews
5 stars
125
4 stars
59
3 stars
47
2 stars
16
1 star
34

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed concerns about high prices for used items, often comparing them unfavorably to new retail prices.

Inventory Concerns

Several reviews noted a limited selection of items, particularly larger sizes and specific categories like men's clothing.

Staff Experience

While some customers praised the friendly and helpful staff, others reported negative interactions, particularly at the donation drop-off.

Store Condition

The store was generally described as clean and well-organized, but some customers mentioned unpleasant odors and a lack of items.
  • KB
    Kendall Burroughs
    1 day ago
    5.0
    My friend and I frequent this Goodwill and the other day we had the pleasure of meeting Joshua. I usually round up, but this is the first time someone truly explained the whole program and where my money would be going. Joshua was super friendly, fast, and very kind to take the time to inform us of the different work training opportunities Goodwill offers their employees. It definitely left me feeling way better about rounding up each visit. Big thank you to Joshua, what a great hire 👏🏼👏🏼
  • VW
    Vance Ward
    Jan 2, 2026
    4.0
    Fair amount of clothing and shoes.
  • AA
    AshtheAce
    Sep 12, 2025
    3.0
    My husband was able to find so many cool clothes! I wasn't. If you are above a 2xl it feels almost pointless. Unless you want a cool looking scarf. Might update if I go again and the inventory changes.

Frequently Asked Questions About Goodwill Retail Store

How do I decide what to donate?

Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.

What is the return policy?

Items can be returned for store credit within 3 days of purchase with receipt.

Brand Certified Facts from Goodwill Retail Store

This information is certified by Goodwill Retail Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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