Business Details
About
Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold either in our retail stores or online at onlinegoodwill.com. Revenue from the sale of donated goods helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.8
280 reviews
5 stars
124
4 stars
59
3 stars
47
2 stars
16
1 star
34
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed dissatisfaction with the high prices of used items, often comparing them unfavorably to new retail prices.
Inventory Concerns
Several reviews noted a limited selection of items, particularly for larger sizes and specific categories, with some customers feeling the store was understocked.
Staff Experience
While some customers praised the friendly and helpful staff, others reported negative experiences with rudeness and poor customer service.
Store Condition
The cleanliness and organization of the store received mixed reviews, with some customers noting it was well-kept while others mentioned unpleasant odors and disorganization.
- VWVance WardJan 2, 20264.0Fair amount of clothing and shoes.
- AAAshtheAceSep 12, 20253.0My husband was able to find so many cool clothes! I wasn't. If you are above a 2xl it feels almost pointless. Unless you want a cool looking scarf. Might update if I go again and the inventory changes.
- RHRita HoodJan 25, 20222.0Shoes smelled like nasty feet. Prices are way to high.
Frequently Asked Questions About Goodwill Retail Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What is the return policy?
Items can be returned for store credit within 3 days of purchase with receipt.
What items are recommended for donation at Goodwill Retail Store?
You should follow the "One-Year Rule": If an item hasn't been worn, used, or played with in the past year, it is likely a good candidate for donation.
What is the return policy at Goodwill Retail Store?
Items can be returned for store credit within 3 days of purchase with the receipt.
What are the operating hours of the Goodwill Retail Store in Dickson, TN?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sundays from 10:00 AM to 6:00 PM.
Where is Goodwill Retail Store located?
It is located at 541 Highway 46 S., Dickson, TN 37055-2563, USA.
What payment options are accepted at Goodwill Retail Store?
You can pay using Apple Pay, Cash, Discover, MasterCard, and Visa.
Is the Goodwill Retail Store accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrance, parking, and restrooms.
What nearby places can customers visit before or after shopping at Goodwill Retail Store?
Customers can visit nearby places such as Applebee's Grill + Bar for dining, Thunder Alley Family Entertainment Center for fun bowling and games, and Bargain Hunt for discount shopping.
Are there nearby centers related to Goodwill for donations or career services?
Yes, nearby locations include the Goodwill Donation Express Center for donations and the Goodwill Career Solutions Center for employment assistance.
What nearby fitness or recreational facilities are close to Goodwill Retail Store?
Nearby fitness and recreational options include Tennessee Gymnastics Training Center and Twister's Pro Shop, which offer sports and gym activities.
How can customers learn more or connect with Goodwill Retail Store online?
You can visit their website at http://www.giveit2goodwill.org or follow them on social media platforms like Facebook, Instagram (@giveit2goodwill), LinkedIn, and TikTok (@giveit2goodwill).