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Goodwill Retail Store

3.9
(80 reviews)

Business Details

1106 N. Main St., Crossville, TN
38555, United States
(931) 266-4250
http://www.giveit2goodwill.org

About

Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold either in our retail stores or online at onlinegoodwill.com. Revenue from the sale of donated goods helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Goodwill Retail Store
1106 N. Main St., Crossville, TN
38555, United States

Hours

Reviews

3.9
80 reviews
5 stars
46
4 stars
9
3 stars
9
2 stars
5
1 star
11
  • JL
    julia lovins
    Feb 7, 2026
    3.0
    Geez, I understand Goodwill, no longer offers free bags for your purchased items, but I didn’t realize after paying for your clothes and such they just make a big pile then stand there and stare at you. They don’t even bother to fold your clothes or anything so sad.
  • RS
    Rita Spillman-Bills
    Dec 8, 2025
    5.0
    Store is well organized and free of clutter. Shoes way over priced. That bummed me out. No fabric to be found😪, and no crafting projects either😪. Everything (except clothing, material) was placed according to color so Christmas was in every color section, it was fun searching for the treasures. Associates were friendly and informative.
  • HA
    Harry Azrack
    Oct 18, 2025
    5.0
    Great place to shop if your on a budget. The staff is very kind and courteous. The guy named Cody was a huge help to me and he helped me find exactly what I was looking for. Definitely will be back!
  • SP
    Stacy Prosperi
    Sep 9, 2024
    5.0
    Always find great deals and the staff is very helpful!

Frequently Asked Questions About Goodwill Retail Store

How do I decide what to donate?

Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.

What is the return policy?

Items can be returned for store credit within 3 days of purchase with receipt.

Brand Certified Facts from Goodwill Retail Store

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Certified March 01, 2026Yext Knowledge Graph
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