Brand Certified
JCPenney
4.0(763 reviews)
Certified by JCPenney • Mar 08, 2026
Business Details
400 Dubois Rd, Cookeville, TN
38501, United States
Certified by JCPenney • Mar 08, 2026
(931) 528-6511
Certified by JCPenney • Mar 08, 2026
https://www.jcpenney.com/locations/tn/cookeville/clothing-stores-cookeville-tn-322.html
Certified by JCPenney • Mar 08, 2026
About
Certified by JCPenney • Mar 08, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cookeville, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 08, 2026
Hours
Certified by JCPenney • Mar 08, 2026
Reviews
4.0
763 reviews
5 stars
370
4 stars
196
3 stars
97
2 stars
38
1 star
62
- LKLinda KFeb 19, 20261.0Shopping at the store turned out to be a nightmare. I used to love JCPenney's it's so sad that they've come to this. I came in because I got a coupon and I was trying to find something that I could purchase with the coupon. I picked up a skort that was on a rack for St John's Bay with a sign as you'll see in the picture that gave the price point of that scored however when I got to the checkout they said that was not part of the sale even though it was on the same rack with the other Saint John Bay items and matched the price point on the sign. This was very misleading I asked to talk to the manager because I said why would it be on the rack then? She said it wasn't part of the sale I let them know I would do a review and post it. Take it off the rack if it's not on sale it's false advertising and misleading.
- SSSavyFeb 17, 20261.0the lady sounded older on the phone she was in the register she was very very rude and then hung up on me customer service zero
- DPDora PoormanFeb 3, 20265.0Lovely store, good bargain.
- MRMistie ReefDec 23, 20255.0Alphabet lore
- TDTerry DodsonDec 9, 20252.0Not what it used to be.
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in Cookeville, TN?
At the Cookeville JCPenney, you can find a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney Cookeville offer curbside pickup or free shipping?
Yes, JCPenney Cookeville offers both free shipping and curbside pickup options for your convenience.
What are the store hours for JCPenney in Cookeville?
JCPenney in Cookeville is open Monday to Thursday from 11 AM to 7 PM, Friday from 10 AM to 7 PM, Saturday from 10 AM to 8 PM, and Sunday from 12 PM to 6 PM.
Which payment options are accepted at JCPenney Cookeville?
JCPenney Cookeville accepts American Express, Check, Discover, Mastercard, and Visa for payments.
Is JCPenney Cookeville wheelchair accessible and do they have public restrooms?
Yes, the Cookeville JCPenney location has a wheelchair-accessible entrance and public restrooms.
Where is JCPenney located within Cookeville?
JCPenney is located at 400 Dubois Rd inside the Cookeville Mall, Cookeville, TN 38501.
Are there any hair salons near JCPenney Cookeville?
Yes, The SALON by InStyle Inside JCPenney is a nearby hair salon offering services conveniently within the same shopping area.
What dining options are available near JCPenney in Cookeville?
Near JCPenney, you can enjoy dining at several options such as Flipp~N Burgers, Taqueria La Mulita Express #3, Asian Grill, LongHorn Steakhouse, Waffle House, Captain D's, and Blue Coast Burrito.
Are there any recreational or family fun venues near JCPenney?
Yes, nearby JCPenney you can visit Thrive Family Fun, a sports and recreation venue perfect for family activities.
Can I find other shopping options near JCPenney Cookeville?
Yes, nearby shopping options include Cookeville Antique Mall, Cookeville Mall Flea Market, Tee-Z Me Tshirts, Peebles department store, and C & G's Mountain Music for musical instruments.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website