Brand Certified
Goodwill Retail Store
4.0(601 reviews)
Certified by Goodwill Retail Store • Mar 08, 2026
Business Details
575 S. Jefferson Ave., Cookeville, TN
38501-0915, United States
Certified by Goodwill Retail Store • Mar 08, 2026
(931) 520-8968
Certified by Goodwill Retail Store • Mar 08, 2026
http://www.giveit2goodwill.org
Certified by Goodwill Retail Store • Mar 08, 2026
About
Certified by Goodwill Retail Store • Mar 08, 2026
Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold either in our retail stores or online at onlinegoodwill.com. Revenue from the sale of donated goods helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Goodwill Retail Store • Mar 08, 2026
Hours
Certified by Goodwill Retail Store • Mar 08, 2026
Reviews
4.0
601 reviews
5 stars
296
4 stars
142
3 stars
88
2 stars
28
1 star
47
- LNLynette Nelson4 days ago5.0Took my twin 16yo twin girls there today. Super clean and organized, great prices and so many cool graphic tees! I think we cleaned them out of all the best ones!!
- AMAnnette McCallFeb 16, 20264.0I always enjoy going to Goodwill. But have been a bit frustrated on their over pricing of products they are given for free. They pay employees based on what they are profiting. Their employee's looks says they are financially struggling. So, if they are going to price gouge on second hand products, they need to at least pay their employees a better living wage. ♟
- AWAnn WillardJan 23, 20265.0So many things to look at! Everything is so organized. If you are looking for decent clothes, this is the place to go. The staff I encountered were really pleasant.
- LLLotusJan 14, 20261.0I'm disabled and have difficulty walking long distances like even a store's parking lot due to my pain issues. We didn't get my wheelchair out because it was wet, a hassle to do, and I was extremely cold, so I went inside with my cane and used one of the store's wheelchairs. I kept getting nasty looks from customers and employees alike as my partner and I went across the store to shop. I'm.. not coming back here which sucks because I used to go to this Goodwill all the time when I was a kid. Just because someone doesn't look disabled to you doesn't mean they're not. I'm on ssi disability, so clearly, I'm recognized by the state as disabled. Don't be judgemental.
- JWJo Beth WatsonDec 29, 20255.0Found shoes for a friend.
Frequently Asked Questions About Goodwill Retail Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What is the return policy?
Items can be returned for store credit within 3 days of purchase with receipt.
What items are suitable for donation at Goodwill Retail Store?
Follow the "One-Year Rule": If the item has not been worn, used, or played with in the past year, it is likely suitable to donate.
What is Goodwill Retail Store's return policy?
Items can be returned for store credit within 3 days of purchase with a receipt.
What are the operating hours of Goodwill Retail Store?
Goodwill is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Where is Goodwill Retail Store located?
It is located at 575 S. Jefferson Ave., Cookeville, TN 38501-0915, United States.
What payment options does Goodwill Retail Store accept?
They accept Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Goodwill Retail Store accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrance, parking, and restrooms.
How does Goodwill Retail Store support the community?
Proceeds from sales help fund job training services and programs at Goodwill Career Solutions, supporting employment opportunities for people with disabilities.
Are there donation centers near Goodwill Retail Store?
Yes, Goodwill Donation Express Center is nearby, making it convenient to donate items.
What dining options are available near Goodwill Retail Store?
Nearby dining options include Kero's Cafe, Revolver, Arby's, Midtown Social, and Jefferson Street Station, which can be great for a meal before or after your visit.
Are there community services or employment assistance centers near Goodwill Retail Store?
Yes, the Cookeville Career Solutions Center and Goodwill Career Solutions Center are close by to assist with career counseling and employment resources.
Brand Certified Facts from Goodwill Retail Store
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Certified March 08, 2026Yext Knowledge Graph
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