Belk

4.1
566 reviews

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods Store
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Columbia, TN or call us at (931) 380-2197 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
2101 Brookmeade Drive, Columbia, TN
38401, United States

Hours

Reviews

4.1
566 reviews
5 stars
300
4 stars
129
3 stars
74
2 stars
29
1 star
34

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported that the store was dirty and disorganized, with specific complaints about the shoe and women's departments.

Customer Service

Customer service experiences were mixed, with some praising helpful staff while others reported rude or unresponsive associates.

Pricing

Several reviews mentioned that prices were perceived as high, with some customers expressing frustration over unclear pricing policies.

Sales and Deals

Customers appreciated the sales and discounts available, often highlighting great deals during their visits.

Store Organization

The store was frequently described as chaotic and messy, leading to a frustrating shopping experience for many.
  • SH
    Sharon Hopkins
    4 days ago
    5.0
    It works.
  • KS
    kendall stone
    Oct 24, 2025
    1.0
    This place is disgusting. Dirty and it stinks so bad.
  • MR
    Monty Riggles
    Sep 24, 2025
    3.0
    This Belk in Columbia, Tennessee, is pretty good. It is ginormous, having plenty of space throughout the store. It's very clean and well presented until you get to the shoes section. It was a chaotic mess. The carpets were mostly clean elsewhere, but not well taken care of. The prices here were good with decent service.
  • CW
    Cindy Wallace
    Sep 3, 2025
    4.0
    Great 75% sale going on now. Great deals!
  • MM
    Mary Bridget Maxwell-Rockwell
    Aug 23, 2025
    1.0
    I'm from out of state, first time there, and guarantee it will be the last. I waited for a sales associate. She was clearly helping someone else, and I patiently waited. No acknowledgement at all. A simple "I'll be with you when I'm done" or anything. Then, I asked for a price, and I was rudely told that if you need to know a price, you download their app and scan it. Really? You can't put prices on it? Oh, but wait, there's a price check station, but of course it was ripped off the wall. Then, I found a wallet with a "50% off" sign. Nothing else, no mention of their app being a part of it anywhere. I get to the checkout where it rang up full price. I explained where I got it from and was asked if I had some coupon program, which obviously I don't. I was then told that the sale is only good with their app discount program and a downloaded cash coupon type of thing. Again, I've never even heard of this place, nor do I want another app, and nowhere on the sign did it state any stipulations. Nowhere. I am meticulous with reading signs.Everything was overpriced as it was. I worked retail in a supervisor position for over 25 years. If anyone pulled that crap on one of MY customers, they would have been hauled in for a chat. Period. It was ridiculous. I will never go back, and where I'm from, if a sign isn't specific to conditions, it HAD to be sold as posted. Never again. I understand why no one was shopping in there besides 2 other people. I wasted my time for nothing except for attitude.

Frequently Asked Questions About Belk

What are the regular store hours for Belk in Columbia, TN?

Belk in Columbia, TN is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does Belk offer in-store or curbside pickup options?

Yes, Belk offers both in-store and curbside pickup services for customer convenience.