Many customers reported poor and unhelpful service, with staff appearing disinterested or understaffed.
Store Environment
The store was described as disorganized and unclean, with some customers noting uncomfortable shopping conditions due to heat.
Product Availability
While some customers appreciated the selection and availability of products, others expressed disappointment in the lack of specific items and high prices.
Sales and Promotions
Customers enjoyed the sales and promotions offered, particularly on clothing and sporting goods.
Staff Attitude
Several reviews highlighted negative interactions with staff, describing them as rude or unhelpful, particularly in the firearms department.
RH
Renee H
Nov 9, 2025
3.0
I accompanied a friend to this store as she was looking for a couple of particular items. The service was lacking a bit. After waiting several minutes for someone to help us, we decided to leave. But as we made our way out of the store, my friend saw something else she was interested in.
She went to the counter to ask an associate about the return policy. A kind young man named Brandon helped us. He seemed to be newer as he needed the managers assistance with the task of providing a gift receipt.
I didn’t get the managers name but she wasn’t friendly. She didn’t seem to be having a good day.
When Brandon heard me tell my friend that I was ready to head home due to back pain, he apologized to me. Of course, I wasn’t upset that he had to get help and it took a bit longer to leave the store. But, he was incredibly sensitive and thoughtful to even think to apologize in response to my comment to my friend.
BS
b Semper
Oct 27, 2025
1.0
Terrible. Zero stars. I found two pairs of shorts clearly marked on sale. They both rang up regular price. No problem, I kindly pointed it out, sales associate said she needed a manager. No problem. My friend went a took a picture of the signs with the shorts to help out. The sales associate held the shorts up and said she needed help. Two other employees were standing there, one asks "are you talking to me?" Register person replies "no, so and so," (didnt catch name of manager) she walks over and says they aren't the right shorts, we reply that they are the only ones on the rack, multiple sizes... She ignores us, punches buttons and walks away. I asked the Register girl if the prices were changed or what happened. She said she took $2 off one pair (as the sign said) but left the other full price. I told them the entire exchange was so rude they could just keep the shorts. Then I went to hibbet and got them cheaper and their staff was extremely kind and helpful.
BC
Bill Choate
Oct 21, 2025
5.0
Friendly and helpful staff. Great selection.
BA
Bobby Arrington
Sep 9, 2025
4.0
Sign up for emails from this place. The Flash Sales are Awsome
JS
Jeff Smith
Jun 25, 2025
1.0
I have been trying to call ,and phone is not ringing then busy.Corporate wonders why sales are down,no urgency at all.
Apparel, Footwear, Workwear, Hunting, Guns, Ammo, Hunting Licenses, Archery, Fitness (including equipment), Golf, Boats, Camping, Fishing, Fishing Licenses, Baseball, Basketball, Football, Hockey, Soccer, Racket Sports, Facemasks, Essential items, Bicycles, Bowling, Boxing, Hiking, Disc Golf, Skating, Lacrosse, Games, Toys, Volleyball, Water Sports, Denim/Jeans, Winter Sports, Sleds, Wrestling, Yoga, Licensed Gear (NCAA, MLB, NBA, NFL, NHL etc.), Gift Cards and more! See https://www.dunhamssports.com/ for more.
What brands does Dunham's carry?
BIG NAMES- Nike, Under Armour, adidas, Yeti, Carhartt, Champion, Fila, Levi's, Wrangler, Skechers, Icon, Marcy, Pro-Form, Pelican, Remington, Smith & Wesson, Federal, Winchester, Taurus, KL Industries, Callaway, Titleist, Columbia, Crosman, Easton, Wilson, Champro, Rawlings, Huffy, Spalding, Pure Fishing, Oakley, Roxy, Quiksilver, Puma, and many more at LOW PRICES.
What products can I find at Dunham's Sports?
Dunham's Sports offers a wide range of products including apparel, footwear, workwear, hunting gear, guns and ammo, fitness equipment, golf supplies, boats, camping and fishing gear, sports equipment for baseball, basketball, football, hockey, soccer, and many more. Visit https://www.dunhamssports.com/ for details.
Which major brands are available at Dunham's Sports?
The store carries big brands such as Nike, Under Armour, Adidas, Remington, Yeti, Easton, Fila, Champion, Carhartt, Crosman, Columbia, Federal, Icon, Levi's, Oakley, Ruger, Smith & Wesson, and Skechers among others.
What are the store hours for Dunham's Sports at Bradley Square Mall?
Dunham's Sports is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 7:00 PM on Sundays.
Does Dunham's Sports offer in-store pickup or curbside services?
No, Dunham's Sports at this location does not offer in-store pickup or curbside pickup services. They provide in-store shopping but pickup is not offered.
What payment options are accepted at Dunham's Sports?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Are there any store changes due to COVID-19 at Dunham's Sports?
Yes. For updates on store changes related to COVID-19, please visit https://www.dunhamssports.com/covid-19.html.
Where is Dunham's Sports located in Cleveland, TN?
Dunham's Sports is located at 200 Sgt. Paul Huff Parkway, Box 33, in the Bradley Square Mall in Cleveland, TN 37312.
What nearby stores can I visit when shopping at Dunham's Sports in Bradley Square Mall?
Nearby you can visit Shoe Dept. Encore for footwear and fashion, Zales for jewelry, Hibbett Sports for sporting goods, Bath & Body Works for beauty supplies, and Belk for department store shopping.
Are there any nearby dining options around Dunham's Sports at Bradley Square Mall?
Yes, you can enjoy dining at nearby options like Ok Maguey Mexican Grill for Mexican cuisine and Santa Fe Cattle Co., a steakhouse close to Dunham's Sports.
What entertainment venues are near Dunham's Sports for after shopping?
Nearby entertainment includes AMC Bradley Square 12 cinema for movies, Ultimate Bunker Games offering paintball and laser tag, and Pandemonium arcade and concert venue for family fun and live events.