Belk

4.2
704 reviews
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Business Details

200 Paul Huff Parkway NW, Cleveland, TN
37312, United States
(423) 478-6300
https://www.belk.com
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About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Cleveland, TN or call us at (423) 478-6300 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
200 Paul Huff Parkway NW, Cleveland, TN
37312, United States

Hours

Reviews

4.2
704 reviews
5 stars
381
4 stars
158
3 stars
98
2 stars
30
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of employees, there were significant complaints about rude behavior and poor service during returns.

Store Cleanliness

The store is generally reported as clean, but some customers noted issues like ceiling moisture and mold affecting the shopping experience.

Product Selection

Customers expressed dissatisfaction with the limited selection of clothing, particularly in men's and larger sizes, while others appreciated the variety of sales and discounts available.

Checkout Experience

Long wait times at checkout were frequently mentioned, with customers frustrated by the lack of open registers and staff assistance.

Sales and Discounts

Many customers enjoyed the great sales and discounts offered, often highlighting significant savings on various items.
  • LP
    Laura Phelps
    1 day ago
    5.0
    I live in the north, so no Belks. However it is the only store credit card I have and I always stop when I am near
  • TW
    Tabitha Wattson
    Jan 5, 2026
    5.0
    Hands down wonderful Customer Service. Belk needed everything I needed to prepare for a funeral.
  • MB
    Michelle Baker
    Dec 27, 2025
    4.0
    Alot of deals
  • TS
    Tina Stephens
    Dec 23, 2025
    5.0
    Giving it a 5 Star because there was a lady in line that obviously had Tourette's syndrome. The young lady at the register, appeared confused and a bit upset when the customer would tic and shout. She carefully reviewed the lady's purchases before finalizing the sale because she knew she had been distracted, but never changes her face, acted like anything was wrong and finalized the sale with a big smile and Merry Christmas. I congratulate her on being kind. I congratulate Belks on diversity training.
  • SD
    Shelly “SSD” Douglas
    Dec 4, 2025
    5.0
    The Estee Lauder Clinician "Teka" Was Awesome! She Spent Nearly 3 Hours With Me In Order To Find The Perfect Shade For My Entire Makeup Purchases. The Black Friday Sale Was Great!
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Frequently Asked Questions About Belk

What are the operating hours for Belk in Cleveland, TN?

Belk is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does Belk offer pickup services?

Yes, Belk offers both in-store pickup and curbside pickup options for your convenience.