Brand Certified
JCPenney
4.1(960 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
2801 Guthrie Hwy, Clarksville, TN
37040, United States
Certified by JCPenney • Feb 22, 2026
(931) 553-0030
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/tn/clarksville/clothing-stores-clarksville-tn-2274.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Clarksville, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.1
960 reviews
5 stars
480
4 stars
239
3 stars
142
2 stars
48
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness of staff, others reported rudeness and poor assistance.
Store Conditions
Many reviews noted issues with store cleanliness, temperature, and organization, indicating a need for improvements.
Product Selection
Customers expressed dissatisfaction with the variety and availability of products, particularly in specific categories like shoes and plus sizes.
Pricing
While some customers appreciated the good deals and prices, others found the store to be overpriced for the selection offered.
- KHKaylyn HetrickFeb 7, 20265.0Christie in jewelry is the best!! She was patient and listened well to what I was looking for. Love my new 2ct diamond earrings with matching neckless.
- DPDenise PickersgillJan 15, 20265.0Went in to help my son pick out a ring for his girlfriend and the sales lady was very helpful. After getting the ring I bought 3 dresses for my granddaughters that were all on sale.
- ASAlien StarJan 15, 20261.0Called about a Levi Shirt Jacket to purchase and the customer care woman didn’t want to do her job to see if they had any in stock….But on the JCPenny website they showed that these jackets were available….and all JCPenney items have a stock number…and she didn’t ask for that number…..just flat outright poor customer service
- MRMelody Majcher RussellJan 6, 20263.0Definitely not the JCPENNEY I remember......might as well close them all .
- JLjohn laughlinDec 24, 20255.0A rare sighting of an operating JC Penney. I use Amazon like everyone else but I try to support brick and mortar stores when I can. Please join me. There will be a day when we won't have the option.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Clarksville, TN offer?
JCPenney offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Clarksville, TN?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customers.
What exclusive brands can I find at JCPenney Clarksville?
You can find exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
Is the JCPenney store in Clarksville wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance.
What payment methods does JCPenney accept at the Clarksville store?
They accept American Express, Check, Discover, MasterCard, and Visa.
Where is JCPenney located within Clarksville, TN?
JCPenney is located at 2801 Guthrie Hwy, Ste 500, in the Governors Square shopping center, Clarksville, TN 37040.
Are there other stores near JCPenney in Governors Square that I might want to visit?
Yes, nearby stores include JD Sports for sporting goods and shoes, Zumiez for clothing and accessories, and Dillard's department store.
What dining options are available near JCPenney in Governors Square Mall?
You can enjoy treats at Sweet Crepes, a bakery and American restaurant, or grab a snack at Auntie Anne's Pretzels located in Governors Square.
Can I access beauty and hair care services near JCPenney?
Yes, nearby beauty salons such as MasterCuts and Lisse' Hair Extensions provide hair and spa services close to JCPenney.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website