Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Clarksville, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
947 reviews
5 stars
470
4 stars
239
3 stars
140
2 stars
48
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised helpful staff while others reported rudeness and long wait times.
Store Conditions
Concerns about store cleanliness, temperature, and organization; some customers found the store run-down.
Product Selection
Customers noted a lack of variety and availability in certain sizes and styles, particularly in shoes and dresses.
Pricing
Many customers appreciated the good deals and sales, but some felt prices were becoming too high.
Salon Experience
Positive reviews for the salon services, highlighting skilled staff and good customer experiences.
- MBmichelle biereNov 7, 20253.0Could have had a better selection of shoes. Etc. I do love JCP but it has been lacking for a while
- MPMichele PickensSep 5, 20255.0Found some nice items at the store
- BDBob donnellyAug 4, 20254.0Great service
- RErobin eddensJun 29, 20254.0Ive never had a serious problem with JCP, however, the hours need to be changed for the salon. I had an appointment at 10 am and couldnt go in until I called my stylist due to the doors dont actually open until 11.
- DGDiane GarrisonJun 13, 20194.0Clothing lasts longer bought here
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Clarksville, TN offer?
JCPenney offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Clarksville, TN?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customers.
What exclusive brands can I find at JCPenney Clarksville?
You can find exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
Is the JCPenney store in Clarksville wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance.
What payment methods does JCPenney accept at the Clarksville store?
They accept American Express, Check, Discover, MasterCard, and Visa.
Where is JCPenney located within Clarksville, TN?
JCPenney is located at 2801 Guthrie Hwy, Ste 500, in the Governors Square shopping center, Clarksville, TN 37040.
Are there other stores near JCPenney in Governors Square that I might want to visit?
Yes, nearby stores include JD Sports for sporting goods and shoes, Zumiez for clothing and accessories, and Dillard's department store.
What dining options are available near JCPenney in Governors Square Mall?
You can enjoy treats at Sweet Crepes, a bakery and American restaurant, or grab a snack at Auntie Anne's Pretzels located in Governors Square.
Can I access beauty and hair care services near JCPenney?
Yes, nearby beauty salons such as MasterCuts and Lisse' Hair Extensions provide hair and spa services close to JCPenney.