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Goodwill Retail Store

4.1
(552 reviews)

Business Details

2001 Needmore Rd., Clarksville, TN
37042-4503, United States
(931) 241-4599
http://www.giveit2goodwill.org

About

Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold either in our retail stores or online at onlinegoodwill.com. Revenue from the sale of donated goods helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Goodwill Retail Store
2001 Needmore Rd., Clarksville, TN
37042-4503, United States

Hours

Reviews

4.1
552 reviews
5 stars
303
4 stars
120
3 stars
51
2 stars
24
1 star
54

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with high prices for donated items, feeling they were overpriced compared to other thrift stores.

Staff Behavior

Several reviews highlighted rude or unhelpful staff interactions, particularly at the register, impacting the overall shopping experience.

Store Cleanliness

The store was frequently noted for being clean and well-organized, contributing positively to customer experiences.

Mixed Customer Experiences

While some customers had positive experiences with friendly staff and good finds, others reported negative experiences, indicating inconsistency in service.
  • MM
    Melissa McDonald
    5 days ago
    5.0
    If you’re looking for a suit for a man or a woman check out Goodwill Needmore rd. I paid $7 for a dress suite and hubby $8 . It look like it was made for him. The place is definitely organized and I really appreciate that.
  • MP
    Microjoe99 Perez
    Feb 19, 2026
    5.0
    Buena atención y bn lugar para resolver lo recomiendo
  • MW
    Mon Wick
    Jan 6, 2026
    5.0
    Interesting finds here
  • SS
    Susan Susan
    Jan 4, 2026
    2.0
    Ridiculous. I brought one item to be returned because it didn’t fit me and the white lady said I couldn’t get a refund even tho I had my receipt with me. She said she needed the ticket that came with the clothes which said $3.99 like if I was lying. Smh
  • IG
    Ignacio Guzman
    Jan 3, 2026
    5.0
    Excelent very Good

Frequently Asked Questions About Goodwill Retail Store

How do I decide what to donate?

Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.

What is the return policy?

Items can be returned for store credit within 3 days of purchase with receipt.

Brand Certified Facts from Goodwill Retail Store

Goodwill Retail Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Hours of operation
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