Brand Certified
JCPenney
4.1(1331 reviews)
Certified by JCPenney • Apr 26, 2026
Business Details
2100 Hamilton Place Blvd, Chattanooga, TN
37421, United States
Certified by JCPenney • Apr 26, 2026
(423) 894-2330
Certified by JCPenney • Apr 26, 2026
https://www.jcpenney.com/locations/tn/chattanooga/clothing-stores-chattanooga-tn-183.html
Certified by JCPenney • Apr 26, 2026
About
Certified by JCPenney • Apr 26, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Chattanooga, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Apr 26, 2026
Hours
Certified by JCPenney • Apr 26, 2026
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 7:00 PM
Reviews
4.1
1,331 reviews
5 stars
677
4 stars
324
3 stars
168
2 stars
63
1 star
99
- JLJoseph Thamar Lounie2 days ago1.0I had a very negative experience at JCPenney and this so unfortunate because just Sunday I applied for my credit card and I don’t even feel like going back …. I was already checking out at 7:50pm before closing time, yet the associate was rude, yelled at me saying that I should have a ticket if I just bought something assuming that i was lying (after I explained that I had lost the ticket while I went and got some food before I keep shopping). She treated my husband unfairly by raising her voice over him after she thought he was about to try on clothes but still it was 7:49pm (that was so not necessary).When I asked for an exchange without a receipt (which I had accidentally lost), she spoke to me disrespectfully instead of explaining the policy professionally. On top of that, after I got home I realized I was overcharged: one item was scanned twice. This shows both poor customer service,and lack of attention at checkout. I expect to be treated with respect as a paying customer. This experience was unacceptable. If it’s 7:00pm , don’t even think about going there.An amazing shopping experience would definitely turn into a nightmare…!!! If associates can’t take care of customers at 7:53pm , let them just go home save others from having to deal with their rudeness
- LMLaTasha MApr 19, 20264.0The store was well-organized and clean. Great sale was going on. There was a good selection of fashion jewelry.
- MDMorgan DefurMar 28, 20261.0Sonia in the women’s department is extremely rude, confrontational and antagonistic. Honestly one of the strangest interactions I have ever had in a store with a cashier. Immediately returned my purchase. After my interaction with her
- JRJorge RiveraMar 22, 20265.0Great place and prices. Personnel very friendly.
- ALAlyssa LawhonMar 15, 20261.0The only person that will answer the phone at the store is the salon and now I can’t even get them to answer the phone and whatever I was checking out two of the employees were just having a conversation with no care in the world about me standing there, checking out And taking their sweet time when I was obviously in a hurry
Frequently Asked Questions About JCPenney
What products and brands can I find at JCPenney in Chattanooga, TN?
JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products. Exclusive brands include St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the operating hours for JCPenney in Chattanooga?
The Chattanooga JCPenney store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney provides both curbside pickup and in-store shopping options at the Chattanooga location.
What payment methods does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payment.
Is the JCPenney store in Chattanooga wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What is the address and contact number for the JCPenney in Chattanooga?
The store is located at 2100 Hamilton Place Blvd, Chattanooga, TN 37421. The main phone number is +1 423-894-2330.
Where can I download the JCPenney app for shopping and coupons?
You can download the JCPenney App from the Apple App Store to shop and access coupons.
Are there any nearby dining options close to JCPenney at Hamilton Place?
Yes, nearby dining options include Party Fowl and Sarku Japan, popular restaurants where you can enjoy a meal before or after shopping at JCPenney.
Can I visit optical stores near JCPenney at Hamilton Place for eye care needs?
Yes, nearby optical providers include LensCrafters, Dr. Torrey J Carlson and Associates, and Visionworks Doctors of Optometry, offering eyewear and eye care services close to JCPenney.
What other shopping options are available near JCPenney at Hamilton Place?
Nearby shopping includes stores like Express for apparel, Pandora for jewelry, Bath & Body Works for beauty products, and Tradehome Shoes for footwear, providing a variety of choices near JCPenney.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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- Legal business name
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