J.Crew Factory

Reviews

• RV

  Ruth Verijnikova

  Feb 20, 2026
  5.0
  I've been in there twice, great interactions, especially with Mathew B (according to the receipt). He definitely went above and beyond to help me on both occasions, but not being overbearing. This was one of the better interactions I've had in a retail store in a while. Thank you all!
• PS

  Perpetual Student

  Feb 19, 2026
  5.0
  Had an extremely pleasant traction with two individuals. Did not catch their names. One was a young blonde lady and the other was a gentleman with awesome red hair. They literally made my day on how easy they made my transaction. I had washed a sweater (followed the tag instructions) and he shrunk to the size of a mid-drift. Wife made fun of me. Went back and got a larger size because I really like the sweater.
• JM

  John-Paul Morgante

  Sep 27, 2025
  3.0
  Good selection and friendly service
• MP

  Michael Payne

  Dec 20, 2021
  5.0
  Very nice people. Great prices, as well.
• AL

  Artemio Lopez

  Jan 19, 2019
  4.0
  Quality clothing, prices are reasonable.