Goss Company Jewelers

Reviews

• BH

  Bethany H

  Feb 15, 2026
  5.0
  Amazing experience from start to finish! I brought in two stones to have a custom ring made. I showed Charlie some inspiration pictures, and he created a design even better than I imagined. Communication was excellent during the entire process, and my new ring was ready in about a month. I met with another jeweler prior to finding Goss Company Jewelers, but the price they quoted was much higher and for lesser quality. There were no hidden fees when I picked up the ring, and he even offered to buy the original gold band I brought in since I had no use for it any longer. I am over the moon with how the ring turned out and highly recommend going to Goss Company Jewelers for your custom pieces.
• KM

  Kelsey Marshall

  Jan 31, 2026
  5.0
  Charlie was amazing! Would absolutely bring in all my jewelry to him. He reset my engagement ring perfectly!
• AH

  Austin Haskett

  Jan 16, 2026
  5.0
  Charlie did a very impressive job repairing my ring. Two diamonds needed to be replaced and the whole setting essentially rebuilt. This is the only thing I have from my father and grandfather anymore and I didn't trust a jewelry store sending it out of town for repair. He did all the work in-store and I couldn't be happier. The ring hasn't looked this good in probably 20 years. Their pricing was very fair and my expectations were exceeded. I can say with confidence that I will be returning for any jewelry needs in the future.
• JT

  James Tullier

  Jan 15, 2026
  3.0
  Goss Jewelry has always been very kind, friendly and accommodating, until recently. My fiancé and myself have had several pieces of jewelry repaired by Goss Jewelry and was satisfied with the work and the experience. Several months past Goss repaired a Man’s diamond ring that had broken midway of the bottom. After wearing the ring for one day on five occasions, the ring broke in the same place. Goss Jewelry refused to stand behind their work and wanted to charge $80 for the repair. I was asked what I wanted. I want Goss to stand behind their work. They refused and said the ring was old and they could not guarantee their work. I told Goss, if I had been told that when he repaired the ring originally, i would understand. After being referred to as Bud, Bub and Man , I decided to leave. I was totally shocked at our conversation. If Goss had apologized for not informing me in the beginning about the ring being thin and the danger of it re breaking and offered a 50% discount on the repairs, I would have thought it was the right decision. I was regretful of the situation.
• SS

  Scottie L. Smith Sr.

  Sep 29, 2025
  5.0
  I'm using this place as my go to for watch repair and battery replacements. Good customer service and the prices are fair.

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