Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 2100 Hamilton Blvd. in Chattanooga, TN or shop the collection online.
riley served me great. helped me pick out the best clothes and made sure i was looking good when leaving
PW
Phill Wilson
Jul 11, 2025
1.0
I just learned the Express is closing a number of its locations. Somehow, with the experience I had today at Express in Chattanooga, this news does not come as a shock. We were in the Hamilton Place store, there were 2 employees having a personal conversation within the area we were shopping. They disbursed and returned to the check out area, both continuing their banal chit-chat while looking at their cell phones. No greeting. No acknowledgment. No concern. No sales-floor coverage. As a former district manager for a company, had I walked into this type of “don’t give a dam, I’m here for a paycheck” employees would’ve been written up. This was around 4:30 PM on Friday, July 11, 2025. What is going on in the retail environment? The few employees I see in stores are socializing, far more than they are working. It’s no wonder so many businesses are closing locations.
SK
Stacy Kondor
Apr 4, 2022
5.0
My husband and I came to buy some outfits for a wedding.. We were struggling at first because we couldn't find the right sizes. Well one of the workers there went above and beyond to make our experience one of the best I had at express ever. Her name is Trinity and she was amazing. She helped my husband order a shirt that will come in time for the wedding. She also helped me find shoes to complete my outfit there.. and to top it off I know they were busy at that store but she literally took her time and showed me how to use the coupons and we ended up getting him a suit, me a dress .. bunch of jewelry, shoes and we got a great deal with her help. Also I over heard the other employees needing someone to stay later at the store and no one really wanted to but she stepped up and volunteered to stay. Trinity at express deserves a raise... because now days you do not come across these kind of people working in the retail business. Trinity I hope you read this review, you are awesome girl!!!!!!!!!!!!!
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Hamilton Place hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
How can I find job openings at Express Hamilton Place?
Visit https://www.express.com/g/careers/ to view and apply for open positions.
What is the customer service contact number for Express?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but online returns are not accepted at Express Factory Outlet stores.
What are the store hours for Express at 2100 Hamilton Blvd?
Express is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
What types of clothing and services does Express offer?
Express offers men's and women's clothing including jeans, suits, dresses, shoes, jewelry, and accessories. They also provide In-Store Pickup services.
What payment methods are accepted at Express?
Express accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Is Express accessible for customers with mobility needs?
Yes, Express has a wheelchair accessible entrance to accommodate customers with mobility needs.
What nearby shopping options can I visit along with Express at Hamilton Place?
Nearby you can visit stores like Pandora for jewelry, Bath & Body Works for beauty supplies, and Charlotte Russe for designer clothing, making it convenient to enjoy a full shopping experience.
Are there entertainment or dining options near Express at Hamilton Place?
Yes, after shopping at Express, you can enjoy dining at Sarku Japan or refresh with a smoothie at Smoothie King, both located nearby.
How can nearby stores like LensCrafters and Mia & Maxx Hair Studio complement my visit to Express?
While shopping at Express, you can also visit LensCrafters for eyewear needs or Mia & Maxx Hair Studio for beauty and spa services, enhancing your overall retail and personal care experience.