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DSW Designer Shoe Warehouse

4.0
(194 reviews)

Business Details

2220 Hamilton Place Boulevard, Chattanooga, TN
37421, United States
(423) 296-6662

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
2220 Hamilton Place Boulevard, Chattanooga, TN
37421, United States

Hours

Reviews

4.0
194 reviews
5 stars
105
4 stars
39
3 stars
18
2 stars
13
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rudeness and lack of assistance.

Selection

The store offers a large variety of shoes, but some customers noted limited sizes and disappointing selections in specific categories.

Cleanliness

The store is generally described as clean and organized, contributing positively to the shopping experience.

Pricing

Customers expressed mixed feelings about pricing, with some finding it reasonable while others considered it too high.
  • BM
    Bailey Mitchell
    Feb 24, 2026
    1.0
    Customer service should be embarrassed. I had questions about my return and was snapped at. Extremely rude. I do not recommend buying a pair of shoes here. If you need to make a same day return, they will accuse you of “normal wear and tear” instead of hearing out your concerns.
  • JJ
    Jessica Johanneson
    Jan 29, 2026
    5.0
    I got my daughter a pair of birckenstock heredity Christmas and had ordered my son a pair of heelys online for Christmas. Both were too small lol! Returned them with no problems whatsoever, both pairs! Literally took a moment and we were on to finding what we needed! Found my son a pair of heelys in the store and he's been wheeling around! Love this place, tons of stock. Clean! Easy to find things and a very friendly helpful staff 👌
  • TM
    Tyler Mauldin
    Dec 28, 2025
    1.0
    The customer service is genuinely insane, two grown men spent 5 minutes arguing with me about giving them my phone number. I said multiple times that there was nothing they could do to get me to give them a phone number. They huffed and said that they get in trouble every time someone says no. They were very rude and chudish.
  • AP
    April Pakula
    Nov 25, 2025
    5.0
    This is definitely the place to go for shoes - great selection, reasonable prices, and friendly, helpful staff!
  • LM
    L Medbery
    Oct 26, 2025
    2.0
    Disappointing selection of riding boots. Everything is man-made materials from China. For $130 I want leather that will last more than one season.

Brand Certified Facts from DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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