DSW Designer Shoe Warehouse

4.0
192 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
2220 Hamilton Place Boulevard, Chattanooga, TN
37421, United States

Hours

Reviews

4.0
192 reviews
5 stars
104
4 stars
39
3 stars
18
2 stars
13
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and long wait times at checkout.

Selection Variety

The store offers a large selection of shoes, but some customers noted limited sizes and disappointing availability of certain styles.

Pricing Concerns

Customers expressed dissatisfaction with high prices, even in clearance sections, and felt that the store no longer functions as a discount retailer.

Store Environment

The store is generally clean and organized, with friendly staff, but some customers noted issues with staff availability and responsiveness.
  • TM
    Tyler Mauldin
    Dec 28, 2025
    1.0
    The customer service is genuinely insane, two grown men spent 5 minutes arguing with me about giving them my phone number. I said multiple times that there was nothing they could do to get me to give them a phone number. They huffed and said that they get in trouble every time someone says no. They were very rude and chudish.
  • AP
    April Pakula
    Nov 25, 2025
    5.0
    This is definitely the place to go for shoes - great selection, reasonable prices, and friendly, helpful staff!
  • LM
    L Medbery
    Oct 26, 2025
    2.0
    Disappointing selection of riding boots. Everything is man-made materials from China. For $130 I want leather that will last more than one season.
  • BK
    Brian Koch
    Oct 12, 2025
    1.0
    I used to shop here for the clearance section but they got rid of the clearly marked pricing and introduced a vague system.
  • EE
    Eisa
    Oct 7, 2025
    5.0
    It was clean and the staff was nice.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What brands of shoes does DSW Designer Shoe Warehouse carry?

DSW offers over 25,000 pairs of designer shoes for men and women, including brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto.

What are the store hours for DSW Designer Shoe Warehouse in Chattanooga?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.