Belk

4.1
1199 reviews

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods Store
Visit your local Belk! Your department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with can’t-miss sales and deals on everything from purses to jeans. Browse thousands of styles and find something to love from your favorite designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Chattanooga, TN or call us at (423) 899-3148 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
2100 Hamilton Place Blvd, Chattanooga, TN
37421, United States

Hours

Reviews

4.1
1,199 reviews
5 stars
650
4 stars
271
3 stars
146
2 stars
54
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some associates were praised for their helpfulness, while others were criticized for being unresponsive or rude.

Product Quality

Customers appreciated the quality of products but expressed disappointment with the availability and accuracy of online orders.

Store Environment

The store was noted to be clean but poorly lit and often too hot, leading to discomfort while shopping.

Selection Variety

Customers found a good selection of products, but some felt the offerings were limited, especially for younger shoppers.

Checkout Experience

Long wait times at checkout and difficulty finding assistance were common complaints.
  • HS
    Hope S
    Oct 22, 2025
    1.0
    On Saturday night I went in to get my lipsticks color matched because I wanted MAC instead. BIG MISTAKE. The sales woman asked if she could apply them to the back of her hand, I asked why because they are mine and it would make sense to color match on my skin because tones look different on everyone. At that point she got annoyed and said "because its faster if I do it. Its my job. I'm really good at this." She took them then proceeded to douse my smaller lipstick with alcohol, pressed on it so hard it snap in half, and broke the tube so now it can't come out or be repaired. The second lipstick was smashed in and ended up on the sides of the case. The colors she tried to convince me were a close match I either already owned or they were noticeable several shades off. When I pointed that out she was very annoyed again and said "it's not going to be exact, they are different brands." I didn't expect an exact match, but ones that would be close. I also didn't expect my products to get damaged and to be treated so rudely. I went to Ulta after that and recieved better customer service.
  • JV
    Jocelyn Vitale
    Oct 18, 2025
    5.0
    Great baby selection and they always have big discounts!!!
  • DJ
    D J
    Oct 15, 2025
    3.0
    Much better than the Dalton, Ga. store
  • DY
    Debera Yoder
    Sep 12, 2025
    1.0
    I ordered 3 items. I received 3 wrong items. The style numbers do not match on any of the items. This is extremely disappointing.
  • LB
    Laura Bean
    Sep 7, 2025
    5.0
    My daughter and I are going to be attending a wedding soon so we went to the Estee Lauder counter to get assistance with make-up. Morgan was so knowledgeable and helpful. She helped us choose our color palette and our make-up. She didn't rush us or pressure us to buy products. She helped us find the right shade for our special event!

Frequently Asked Questions About Belk

What are the regular store hours for Belk in Chattanooga, TN?

Belk is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Does Belk offer in-store and curbside pickup services?

Yes, Belk offers both in-store pickup and curbside pickup services for your convenience.