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Visit your local Belk! Your department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with can’t-miss sales and deals on everything from purses to jeans. Browse thousands of styles and find something to love from your favorite designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Chattanooga, TN or call us at (423) 899-3148 today for your shopping needs!
Mixed experiences with customer service; some associates were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Product Quality
Customers appreciated the quality of products but expressed disappointment with the availability and accuracy of online orders.
Store Environment
The store was noted to be clean but poorly lit and often too hot, leading to discomfort while shopping.
Selection Variety
Customers found a good selection of products, but some felt the offerings were limited, especially for younger shoppers.
Checkout Experience
Long wait times at checkout and difficulty finding assistance were common complaints.
HS
Hope S
Oct 22, 2025
1.0
On Saturday night I went in to get my lipsticks color matched because I wanted MAC instead. BIG MISTAKE. The sales woman asked if she could apply them to the back of her hand, I asked why because they are mine and it would make sense to color match on my skin because tones look different on everyone. At that point she got annoyed and said "because its faster if I do it. Its my job. I'm really good at this." She took them then proceeded to douse my smaller lipstick with alcohol, pressed on it so hard it snap in half, and broke the tube so now it can't come out or be repaired. The second lipstick was smashed in and ended up on the sides of the case. The colors she tried to convince me were a close match I either already owned or they were noticeable several shades off. When I pointed that out she was very annoyed again and said "it's not going to be exact, they are different brands."
I didn't expect an exact match, but ones that would be close. I also didn't expect my products to get damaged and to be treated so rudely. I went to Ulta after that and recieved better customer service.
JV
Jocelyn Vitale
Oct 18, 2025
5.0
Great baby selection and they always have big discounts!!!
DJ
D J
Oct 15, 2025
3.0
Much better than the Dalton, Ga. store
DY
Debera Yoder
Sep 12, 2025
1.0
I ordered 3 items. I received 3 wrong items. The style numbers do not match on any of the items. This is extremely disappointing.
LB
Laura Bean
Sep 7, 2025
5.0
My daughter and I are going to be attending a wedding soon so we went to the Estee Lauder counter to get assistance with make-up. Morgan was so knowledgeable and helpful. She helped us choose our color palette and our make-up. She didn't rush us or pressure us to buy products. She helped us find the right shade for our special event!
What are the regular store hours for Belk in Chattanooga, TN?
Belk is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Belk offer in-store and curbside pickup services?
Yes, Belk offers both in-store pickup and curbside pickup services for your convenience.
Which brands can I find at Belk in Chattanooga?
You can shop brands like Kim Rogers, Clinique, Polo Ralph Lauren, Estee Lauder, Lancome, Levi’s, and many more at Belk.
What types of products does Belk in Chattanooga sell?
Belk offers a variety of products including women's, men's, junior's, and kids' clothing, accessories, home decor, jewelry, shoes, handbags, and beauty products.
What payment options are accepted at Belk Chattanooga?
Belk accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Is Belk in Chattanooga accessible for customers with disabilities?
Yes, Belk has wheelchair accessible entrances and parking, and also provides public restrooms.
How can I contact Belk Chattanooga for customer service inquiries?
You can reach Belk Chattanooga by phone at (423) 899-3148 or via email at belk_customer_care@belk.com.
What nearby stores could I visit before or after shopping at Belk?
Nearby you can find stores like Gap, Banana Republic, and American Eagle Outfitters for additional clothing options.
Are there dining options near Belk Chattanooga for a meal or snack?
Yes, you can enjoy meals or snacks at nearby places such as Charleys Philly Steaks, Baskin-Robbins, and NoogaBop Korean Comfort Food.
What beauty and personal care stores are near Belk Chattanooga?
Nearby beauty-related stores include MAC Cosmetics, Arbuda MakeOver Studio for hair removal, and Massage Envy for skin care and massage therapy.