Your adventure starts here. When you’re stocking up for a hunt, preparing for some morning fishing, or embarking on a family camping trip, Bass Pro Shops is the first and only place you’ll need to stop. Against a stunning backdrop of wildlife displays and outdoor scenes, our showrooms house a huge selection of gear from all the industry’s top brands like Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, Ascend, and more! We carry an excellent selection of clothing, shoes, and boots for men, women, and children as well. Come check out your local Chattanooga Bass Pro Shops location now!
While many customers praised the friendly and helpful staff, there were numerous complaints about slow service and pushy sales tactics, particularly regarding credit cards and vacation packages.
Pricing
Customers expressed concerns about high prices and perceived overpricing on certain items, making them hesitant to purchase.
Store Experience
The store was frequently described as clean and well-organized, with a great selection of outdoor gear, but some customers found the aggressive sales approach detracted from their shopping experience.
Product Selection
The store offers a wide variety of outdoor products, particularly for fishing and hunting, which many customers appreciated.
The customer service in the hunting section is absolutely horrendous. Bottom of the barrel workers here including Colby and Mathew.
DB
Donna Bishop
Jan 3, 2026
1.0
We went in the store just to look around we haven't been in there in a while. We were in the store for just a few minutes when an employee come up to us she was trying to sell a vacation with Hilton. They did not want to take no for an answer she got her manager involved also. We felt harassed. We did not go in the store to buy a vacation. We left the store and we won't ever go back again.
TV
Trent Visser
Jan 1, 2026
5.0
Marc at the gun counter was great. He was at the counter by himself, it was busy, and he maintained professionalism and humor. He was also very knowledgable.
C2
Charles Lusk 2nd
Dec 19, 2025
1.0
1 star for the Chattanooga BP locations (gun/hunting) department. Let me tell you why. The people working behind the counter are working at snail speed. I was the first customer in the door at 9am and didn’t leave until 10:15am. I had already purchased the gun online. I get to the counter have my ID ready and the confirmation email they get my rifle no problem. Great! I’m going to be in and out.. wrong. The guy that grabbed my rifle out of the back hands it off to Josh. Josh instead of helping the customer in the store who just needs to receive a background check decides to start answering the phone and instead of putting the person on hold and getting me started he goes on to help this person on the phone for 8 -10 min. Finally comes over starts going through the box shows me the gun we read the serial number cool we are making progress. Phone rings again. He answers.. another 8 min go by. Finally comes back over I’m very nice and polite still at this point. We continue he finally gets me set up to do the background check. Whip that sucker out in no time (it’s not my first rodeo) at this point ppl are coming in the store and have been standing behind me not receiving any help bc we are still tied up. He calls for a check, boom Rachel comes over good to go. Nope, he answered the phone again. While he is on the phone the system crashes. All I need is for a manager to do a final check and I am outta there. The system comes back up and the manager is helping a customer who is looking at binoculars. Josh asks if he could swap with him so he could finalize the process. He said nah I’ll get over there in a minute. On the inside I am steaming at this point. The guy next to me is having the same problem as me he was guy number 2 in the door and guy number 3 is having the same problem. Finally the GM comes to the back and Josh asked if he could help and he looks at me and says just be patient we will get him in a minute… nope last straw nobody is going to tell me to be patient after I watched this cluster of a team try and sell guns. I will never buy a gun from Bass Pro again after that experience. I think waiting patiently for an hour to do a simple background check and transaction was plenty patient. The GM should be fired (I think his name was Gary). He is a terrible manager and is rude as hell to customers. I finally got outta that place after about an hour and 15 minutes. (PS I wrote this review 9hrs after the incident, so that should tell you just how pissed off and aggravated I was with their customer service)
What types of outdoor gear and brands are available at Bass Pro Shops in Chattanooga?
Bass Pro Shops in Chattanooga offers a huge selection of outdoor gear from top brands including Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, and Ascend.
What are the Bass Pro Shops Chattanooga location's regular store hours?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Does Bass Pro Shops Chattanooga provide in-store and curbside pickup services?
Yes, the Chattanooga Bass Pro Shops offers both in-store pickup and curbside pickup services.
What types of payment methods are accepted at Bass Pro Shops in Chattanooga?
They accept a variety of payment methods including American Express, Android Pay, Apple Pay, cash, check, contactless payments, Diners Club, Discover, Mastercard, Samsung Pay, travelers checks, and Visa.
Are there any special services offered at Bass Pro Shops in Chattanooga?
The store offers several services such as an Archery Range, ATV sales, Boat Service, and a Tracker Boat Center.
Is Bass Pro Shops Chattanooga wheelchair accessible?
Yes, the location features wheelchair accessible entrances, parking, and restrooms to accommodate all customers.
What nearby places can I visit before or after shopping at Bass Pro Shops Chattanooga?
Nearby attractions include Topgolf for entertainment, Jonathan's Grille and Buddy's BBQ for dining, and Craft Axe Throwing for recreation, all within close proximity to Bass Pro Shops.
Are there convenient dining options near Bass Pro Shops in Chattanooga?
Yes, nearby dining options include Panda Express, Dos Bros Fresh Mexican Grill, Dairy Queen Grill & Chill, Chick-fil-A East Ridge at Jordan Crossing, and Twin Peaks, providing a variety of fast food and restaurant choices.
Where can I find shoe stores near Bass Pro Shops Chattanooga?
Nearby shoe stores include Saucony and Chacos, which are great options if you're looking for footwear after visiting Bass Pro Shops.
Can I find accommodations near Bass Pro Shops in Chattanooga?
Yes, there are several hotels nearby including Hampton Inn Chattanooga East Ridge, America’s Best Inn & Suites, Home2 Suites by Hilton Chattanooga East Ridge, La Quinta Inn and Suites by Wyndham Chattanooga East Ridge, and Motel 6.