American Eagle & OFFLINE

4.3
242 reviews

About

Clothing StoreWomen's Clothing StoreJeansMen's Clothing StoreT-Shirt StoreSwimwear Store
American Eagle & Aerie create clothes you can feel good in. AE is jeans, tops, athleisure, and accessories designed to make you feel like the best, most comfortable you, and Aerie is bras, underwear, activewear & swimwear made to help people feel good about their real selves!

Details

  • DeliveryNot available
  • Curbside pickupAvailable

Location

American Eagle & OFFLINE
2100 Hamilton Place Blvd, Chattanooga, TN
37421, United States

Hours

Reviews

4.1
181 reviews
5 stars
106
4 stars
30
3 stars
20
2 stars
6
1 star
19
  • BG
    Britney Gamez
    1 day ago
    5.0
    Very kind staff 😊 I enjoyed being helped by Cassandra the most, she made me feel confident and happy with my new jeans!
  • SL
    Sydni Lovas
    Dec 22, 2025
    1.0
    walked into four staff members gather around the leggings table talking and laughing about Asian people. left the worst taste in my mouth and was disgusted by their immature, privileged, and almost racist behavior.
  • CG
    Charis Luna Graves
    Dec 5, 2025
    5.0
    Lovely, friendly staff, good clothing selection.
  • JH
    Jennifer Hinsley
    Oct 27, 2025
    1.0
    I am so disappointed with the way American Eagle treats their customers. I placed an order in the store and was told it would arrive in 3-5 business days. It has been a week and I have not received them. The UPS tracking has been showing they are waiting carrier pick up for 6 days. I reached out to customer service 3 times and each time they have said I need to wait an additional 14 days before they will mark the order as lost and refund my money. They will not try to make it right and resend the order. They give a generic response each time you speak to them. I wish I could have bought the pants in the store but they don't carry tall sizes in the store and the regular length was too short for my teenage son. This could also be an improvement is for the store to carry tall sizes in store rather than just having to order them. This experience has made me never to want to shop at American Eagle again.
  • KF
    Kaylee Faith
    Oct 18, 2025
    1.0
    Worst customer service ever. Not helpful at all.

Frequently Asked Questions About American Eagle & OFFLINE

What are the store hours for American Eagle & OFFLINE at Hamilton Place Boulevard?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.

Does American Eagle & OFFLINE offer in-store pickup?

Yes, in-store pickup is available for your convenience.