Business Details
470 Pinnacle Parkway, Bristol, TN
37620, United States
Certified by Belk • Mar 01, 2026
(423) 274-2600
Certified by Belk • Mar 01, 2026
https://www.belk.com
Certified by Belk • Mar 01, 2026
About
Certified by Belk • Mar 01, 2026
Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! Your department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with can’t-miss sales and deals on everything from purses to jeans. Browse thousands of styles and find something to love from your favorite designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Bristol, TN or call us at (423) 274-2600 today for your shopping needs!
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Belk • Mar 01, 2026
Hours
Certified by Belk • Mar 01, 2026
Reviews
4.1
1,548 reviews
5 stars
802
4 stars
400
3 stars
184
2 stars
63
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with rude and unhelpful sales associates, particularly in the shoe and cosmetics departments.
Product Quality
While some customers praised the quality of clothing and merchandise, others expressed disappointment in the selection and quality, particularly in the plus size and jewelry departments.
Pricing
Customers had mixed feelings about pricing; some found great deals and appreciated sales, while others felt prices were inflated and not worth the value.
Store Environment
Feedback indicated issues with cleanliness and organization in the store, including dirty carpets and difficulty finding help.
- MHMichael HoneycuttFeb 15, 20265.0Great selection of name brand clothing. The prices are awesome when items are on clearance.
- DRDawn RobertsJan 30, 20261.0Used to love this store a few years ago, but the prices are so inflated now, not sure they will be around much longer. You would think this store was in NYC. Not worth it.
- MBMadison BazykJan 9, 20261.0This store deserves a 0 if they cannot find better sales associates to work with the public. The male sales associate in the shoe department was incredibly rude and disrespectful. He had a nasty attitude, offered no real help, and treated customers like an inconvenience. His behavior was completely unprofessional and ruined the shopping experience.
- ZAZach AsherJan 9, 20261.0If I could leave 0 stars I would, the tall guy that works in the women’s shoes department, is hands down one of the WORST sales associates. As he is rude and very unhelpful, telling a customer “I’m done with you” because they needed help, WHEN HE DIDN'T EVEN TRY TO HELP! As someone who has worked in retail, and has made it a career, it’s very disappointing to see sales associates like this and managers who condone this.
- CMCharlene musserDec 31, 20253.0I give the store and merchandise 5 stars but I give the customer service a one star. Very rude employees especially the lady that works in women’s active wear. If you’re gonna be rude to paying customers then don’t work with the public.
Frequently Asked Questions About Belk
What are the regular operation hours for Belk at Bristol, TN?
Belk in Bristol, TN is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sunday.
Does Belk offer pickup services?
Yes, Belk provides both in-store pickup and curbside pickup services for customer convenience.
Where is Belk located in Bristol?
Belk is located at 470 Pinnacle Parkway, The Shoppes at the Pinnacle, Bristol, TN 37620, USA.
What types of products can I find at Belk?
Belk offers a variety of products including women's, men's, junior's and kids clothing, accessories, home decor, fashion, jewelry, shoes, handbags, and beauty products.
Which popular brands does Belk carry?
Belk carries brands such as Kim Rogers, Clinique, Polo Ralph Lauren, Lancome, Levi's, and L'OREAL among many others.
What payment options are accepted at Belk?
Belk accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
How can I contact Belk customer care?
You can reach Belk customer care via email at belk_customer_care@belk.com or by phone at (423) 274-2600.
Are there any nearby places to visit when shopping at Belk in The Shoppes at the Pinnacle?
Yes, while visiting Belk, you can also explore nearby stores like Buckle for shoes and clothing, Duck Donuts for tasty treats, and Great American Cookies for desserts.
What family-friendly stores are located near Belk at The Shoppes at the Pinnacle?
Nearby family-friendly stores include Justice for children's clothing, Carter's children's store, and OshKosh B'Gosh offering kids' fashion and accessories.
Are there beauty and fashion-related businesses near Belk at The Shoppes at the Pinnacle?
Yes, nearby businesses include Le Posh Nail Bar for beauty treatments, Bath & Body Works for cosmetics, and LOFT Outlet for women's fashion.
Brand Certified Facts from Belk
Belk partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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