Nordstrom Rack Brentwood Place

4.1
1175 reviews

About

Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Nordstrom Rack Brentwood Place
330 Franklin Road, Brentwood, TN
37027, United States

Hours

Reviews

4.1
1,175 reviews
5 stars
608
4 stars
284
3 stars
143
2 stars
56
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised the helpfulness and friendliness of staff, others reported rude behavior and poor handling of returns.

Product Quality

Customers expressed concerns about the quality of certain products, particularly regarding defects and the handling of returns for defective items.

Store Organization

The store was often described as disorganized and cluttered, making it difficult for customers to navigate and find items.

Pricing and Value

Many customers appreciated the good prices and value for designer brands, although some felt certain items were overpriced.

Selection Variety

The store offers a wide variety of products, particularly in shoes, but some customers noted a lack of options in men's and plus-size clothing.
  • SB
    S Brown
    2 days ago
    1.0
    Employees are rude. They don’t speak to you or acknowledge your presence. They run over you with their carts while stocking the shelves. Won’t ever be back. I see I’m not the only one who has experienced this horrible customer service. I hope corporate closes this location.
  • VD
    Valencia Dobson
    Jan 4, 2026
    5.0
    Love this department store prices, customer service, the esthetics, and professionalism! Top Tier!
  • JJ
    Jules
    Dec 30, 2025
    4.0
    Overwhelming how much of a selection they have. Still a bit pricey but they do have some good sales racks. It was really busy on Monday when I went.
  • CW
    Carrie Winton
    Dec 28, 2025
    1.0
    I came into your store on Sunday, December 28 at about 7 o’clock and I had an item that is in question about the price of it and so they called the manager oSavannah and it took her about probably five minutes to get up there I waited and then not only that ,once she got up there. It just really wasn’t a concern. She didn’t acting concerned at all about my issue she’s very unprofessional and to have someone like that as a manager in your store is really a disgrace she could’ve handled that better by taking 15 seconds to look at me and address me but she decided she didn’t need to do that So probably won’t shop back at your store and I’ve been a nordstrom customer for 15 years thank you
  • BM
    Bella Estrella (MEA)
    Dec 26, 2025
    5.0
    Love the value, variety and service here! Great customer service, awesome finds, amazing deals, professional and pleasant staff and convenient parking. I am a Rack regular!

Frequently Asked Questions About Nordstrom Rack Brentwood Place

What is Nordstrom Rack Brentwood Place?

Nordstrom Rack Brentwood Place is the off-price division of Nordstrom, offering fashion and home items at up to 70% off, serving the whole family.

Where is Nordstrom Rack Brentwood Place located?

It is located at 330 Franklin Road, Brentwood, TN 37027, United States.