FlynnO'Hara Uniforms

Reviews

• MF

  Meade Family

  Nov 5, 2025
  1.0
  I normally don’t write reviews, but this experience deserves to be shared. My wife ordered a *red jumper* for our daughter’s Davidson Academy uniform at Flynn O’Hara in Nashville. We placed the order in person on a Saturday — made it clear what we wanted — and a week later, the package arrived at our home. When we opened it, the uniform was *black*. We know exactly what we ordered, so we drove back to the store (an hour each way) to get it corrected. When we explained the situation, the woman behind the counter looked at the invoice and said, “Well, it says black.” My wife, in a calm and respectful tone, replied that we *ordered red*, not black — if we wanted black, we would’ve just picked it off the shelf. Instead of showing any understanding, the employee was rude and dismissive. We’ve dealt with the previous company before the buyout and *never* had issues like this — they treated customers with respect and made things right. We’re paying customers and should be treated as such. To drive all that way and be treated like we don’t matter is beyond frustrating. Something needs to change at this location — better customer service, accountability, and a reminder that mistakes happen, but how you handle them makes all the difference.
• NO

  Niharika Ojha

  Oct 13, 2025
  1.0
  Poor customer service! The staff tone is very rude when I try to return items. Also, I was given wrong uniform when I shopped for the first time at the store.
• MD

  Mary Alice Duncan

  Sep 8, 2025
  5.0
  It’s been a few weeks since I shopped at Flynn O’Hara in Brentwood with my two sons for their school uniforms but I just had to give a fantastic review for Danielle, who was an absolute expert and made our shopping experience flawless! She was so organized kind and patient and she got us in and out so quickly. She truly made it a wonderful experience!
• MS

  Michelle Sherman

  Aug 2, 2025
  5.0
  I had the pleasure of working with Madi to pick out my son’s school uniforms. Madi was very professional and personable. She took my son’s measurements and brought multiple options for him to try explaining as she went along with his school list. Madi was attentive to us during the trying on process letting us know she would be right there even as she was helping other customers which I appreciated. Great customer service! Kudos to Madi
• CB

  C Bonfiglio

  Jun 7, 2025
  5.0
  We had the most pleasant experience at Flynn OHara. They made uniform shopping so easy - tell them your school and what you are looking for and they have samples to try on, find the right size and then you can walk out with your products in hand! The staff was kind, attentive, helpful and knowledgable!

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