Business Details
About
Outlet Store
Locally operated nonprofit Outlet that sells pre-owned clothing, housewares and other items priced by the pound to support its mission of changing lives through education, training and employment services. This location also has a retail store and a Donation Express Center.
Location
Hours
Reviews
4.0
992 reviews
5 stars
504
4 stars
209
3 stars
125
2 stars
52
1 star
102
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed dissatisfaction with high prices on secondhand items, feeling they rival retail costs.
Staff Experience
Feedback on staff was mixed; while some employees were praised for their friendliness, others were reported as rude and unhelpful.
Store Organization
The store was frequently described as chaotic and disorganized, making it difficult for customers to find items.
Product Variety
Customers appreciated the variety of items available, particularly for children's goods, but noted a lack of larger sizes in clothing.
Cleanliness
While some reviews mentioned cleanliness, others reported unpleasant odors and messy conditions in the bins.
- RRRoberto1 day ago1.0Go here only if you want to feel anxiety to the max and truve in chaos
- JPjackie perryNov 14, 20252.0Over priced didn't buy nothing for few items
- RKRobert KalerNov 4, 20254.0Didn't actually know about the bin store portion when I was there so I can't comment on that. This is the Goodwill people from my hometown take trips to visit, they report finding tons of high quality clothes, but yesterday it was just like all the Goodwill stores back home. They're lacking big men's clothing and shoes, I couldn't find one thing in my size. However, I found a really nice crock pot that'd never been used, so it was still a successful trip!
- CTCatherine TaylorNov 1, 20255.0Good finds at great prices for my toddler! Lots of good books to look at too.
- BWBen WagnerOct 22, 20251.0Scales at checkout are never tared to zero. They have increased the price to $1.89 per pound and then also rip you off by not taring their scales.
Frequently Asked Questions About Goodwill Outlet Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What types of items can I donate to Goodwill Outlet Store?
You can donate pre-owned clothing, housewares, and other household items. If you haven't used an item in the past year, it's a good candidate for donation.
What are the operating hours of the Goodwill Outlet Store?
The store is open Monday to Thursday from 8 AM to 7 PM, Friday from 9 AM to 6 PM, Saturday from 8 AM to 7 PM, and Sunday from 10 AM to 6 PM.
What payment options are accepted at the Goodwill Outlet Store?
They accept Apple Pay, cash, Discover, Mastercard, and Visa payment options.
Where is the Goodwill Outlet Store located?
The store is located at 780 Berry Rd., Berry Hill, Tennessee, 37204-2827, US.
How can I donate items easily at the Goodwill Outlet Store location?
There is a nearby Goodwill Donation Express Center where you can quickly drop off your donations.
What other Goodwill stores are near the Goodwill Outlet Store?
Nearby, you can visit the Goodwill Thrift Store (Berry Hill) and the Goodwill Retail Store for more shopping options.
Are there any local services near Goodwill Outlet Store that could be useful for visitors?
Yes, nearby you will find the US Post Office and United States Postal Service for mailing needs, plus gyms like Anytime Fitness and Physiofit for fitness activities.
Does Goodwill Outlet Store support any community missions?
Yes, proceeds from sales support education, training, and employment services to help change lives locally.
How can I learn more or connect with Goodwill Outlet Store online?
You can visit their website at http://giveit2goodwill.org or follow their social media accounts on LinkedIn, TikTok, Facebook, and Instagram.
What is the "One-Year Rule" for donations at Goodwill?
The "One-Year Rule" advises that if an item hasn't been worn, used, or played with in the past year, it is likely ready to be donated and find a new purpose.