Business Details
About
Outlet Store
Locally operated nonprofit Outlet that sells pre-owned clothing, housewares and other items priced by the pound to support its mission of changing lives through education, training and employment services. This location also has a retail store and a Donation Express Center.
Location
Hours
Reviews
4.0
1,015 reviews
5 stars
521
4 stars
211
3 stars
126
2 stars
54
1 star
103
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed concerns about high prices, especially for used items, and inconsistencies in pricing based on weight.
Store Organization
The store was frequently described as chaotic and poorly organized, making it difficult for customers to find items.
Customer Service
While some staff were noted as friendly and helpful, there were multiple reports of rude employees and poor customer service experiences.
Cleanliness
The cleanliness of the store received mixed reviews, with some customers noting it was clean while others reported unpleasant odors.
Variety of Merchandise
Customers appreciated the variety of items available, but some noted a lack of specific sizes and types of clothing.
- TWThomas A Wingate3 days ago5.0Super manager. Very sweet. Thank you for the outstanding service.
- CWChris WhiteJan 5, 20265.0Good place to donate & help the community. Or shop.
- SWSheryl WatsonJan 2, 20262.0The outlet was a little different than what I'm used to. The merchandise was charged by the pound but I think they weigh the buggy in with the weight. I left with a weight of over 30 lbs and everything I had was light weight so it really threw me off. I purchased mostly craft ribbons and wreath materials.
- PBPete BaxterDec 28, 20255.0One man's trash is another man's treasure.
- SYSarah YoungDec 20, 20252.0Prices have went up for absolutely no reason considering they get everything donated SMH
Frequently Asked Questions About Goodwill Outlet Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What types of items can I donate to Goodwill Outlet Store?
You can donate pre-owned clothing, housewares, and other household items. If you haven't used an item in the past year, it's a good candidate for donation.
What are the operating hours of the Goodwill Outlet Store?
The store is open Monday to Thursday from 8 AM to 7 PM, Friday from 9 AM to 6 PM, Saturday from 8 AM to 7 PM, and Sunday from 10 AM to 6 PM.
What payment options are accepted at the Goodwill Outlet Store?
They accept Apple Pay, cash, Discover, Mastercard, and Visa payment options.
Where is the Goodwill Outlet Store located?
The store is located at 780 Berry Rd., Berry Hill, Tennessee, 37204-2827, US.
How can I donate items easily at the Goodwill Outlet Store location?
There is a nearby Goodwill Donation Express Center where you can quickly drop off your donations.
What other Goodwill stores are near the Goodwill Outlet Store?
Nearby, you can visit the Goodwill Thrift Store (Berry Hill) and the Goodwill Retail Store for more shopping options.
Are there any local services near Goodwill Outlet Store that could be useful for visitors?
Yes, nearby you will find the US Post Office and United States Postal Service for mailing needs, plus gyms like Anytime Fitness and Physiofit for fitness activities.
Does Goodwill Outlet Store support any community missions?
Yes, proceeds from sales support education, training, and employment services to help change lives locally.
How can I learn more or connect with Goodwill Outlet Store online?
You can visit their website at http://giveit2goodwill.org or follow their social media accounts on LinkedIn, TikTok, Facebook, and Instagram.
What is the "One-Year Rule" for donations at Goodwill?
The "One-Year Rule" advises that if an item hasn't been worn, used, or played with in the past year, it is likely ready to be donated and find a new purpose.