Express Factory Outlet

Reviews

• FU

  fikret uzunkaya

  Jan 3, 2026
  1.0
  Today, I went there to get some 1MX shirts, I picked 8 of them, went to the check out, they took the alarm pieces off, and 7 of them had holes in them, obviously they were not at the right spot. I told them that I won't buy 7, will just buy 1, Tyler, the manager, came and told me that they will be ok when I wash them. When I said "no, those are holes", looked torn, he tried to find the one I wanted to buy on the cash register, I suggested "why don't you delete all and rescan the one I would buy, obviously he wasn't smart enough to think about that, here is what he told me "chill man". I said no wonder why this store has the crapiest review, and left.
• EG

  Enil Garcia

  Dec 23, 2025
  5.0
  À la moda y estilo al 100%
• MS

  MITHAK SALEH

  Feb 20, 2025
  1.0
  Terrible customer service,we came to buy three suits and waited over 20 minutes and no one bothered to offer any service.
• TA

  Tiffani Arthur

  Dec 6, 2024
  5.0
  I absolutely love Express. This particular store is one of the best that I have been to. The staff is very welcoming and kind. When I entered the store, I was looking for an outfit for a special occasion. I was met by Michael, the assistant manager. He was incredibly helpful and attentive. Michael was very patient with me. I can admit I’m not the easiest to deal with but he kept a smile on his face and made my day. I ended up walking out with the perfect outfit. Thank you Michael for all of your help and expertise. I will be a returning customer!!!!
• HH

  Hannah Hart

  Nov 10, 2024
  2.0
  I love Express and have been a customer for years, but this particular store is not good. I tried to purchase a pair of jeans off the clearance rack and when I got to the front to pay I was told they were full price even though they had a clearance sticker clearly on the tag. The clerk called over a manager (Michael) who was rather rude and basically insinuated that I had put the clearance sticker on the item trying to get it discounted. I ask him to double check the rack that I got them from. He walked around the store trying to find them in the regular priced section and had trouble. It’s fine if they aren’t actually clearance, though I suspect they were, or an employee made a mistake and put them on clearance. But treating customers bad and insinuating I’m trying to put stickers on stuff to get discounts is another thing. Needless to say I left without making a purchase and I may never return to this store.

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