Question 1

Does the Nashville Tanger Outlets location accept online returns?

Accepted Answer

Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).

Question 2

Does the Nashville Tanger Outlets location accept online exchanges?

Accepted Answer

If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.

Question 3

Does the Nashville Tanger Outlets location offer price adjustments?

Accepted Answer

Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.

Question 4

Does the Nashville Tanger Outlets location offer warranty returns?

Accepted Answer

For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
• Style number (can be found on the white tag inside the product)
• Photos of the item clearly showing the problem
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)

Question 5

How do I pick up my BOPIS (buy online pickup in store) order?

Accepted Answer

• When can I pick up my purchase?
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.
• What information do I need to pick up my order?
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.
• Where do I go when I arrive ?
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.
• How long will the store hold my order for?
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.
• I can't pickup my order right away. Can I request an extension?
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.
• How can I cancel or return my order?
If you would like to cancel or return your order, please refer to our return policy.

Question 6

Do you accept Klarna in store?

Accepted Answer

You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.

Question 7

What are the store hours for the Kate Spade Outlet at Nashville Tanger Outlets?

Accepted Answer

The Kate Spade Outlet is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 7:00 PM.

Question 8

Can I return or exchange items purchased online at the Nashville Tanger Outlets Kate Spade location?

Accepted Answer

Yes, items purchased on Katespade.com may be returned or exchanged at this Kate Spade New York specialty shop, excluding airport and department stores.

Question 9

What is the policy on price adjustments at the Nashville Kate Spade Outlet?

Accepted Answer

Items purchased at full price and still in stock are eligible for a one-time price adjustment if marked down within 7 days of purchase. Final sale items or those bought with promotions are not eligible.

Question 10

How do I pick up my buy online pick up in store (BOPIS) order at the Kate Spade Outlet?

Accepted Answer

You will receive an email when your order is ready, typically within three hours. Bring your order confirmation and valid ID to the store, notify an associate for pickup, and pickup must be within 48 hours unless an extension is requested.

Question 11

Does the Nashville Kate Spade Outlet accept Klarna payments in store?

Accepted Answer

Yes, you can set up Apple Pay or Google Pay for the Klarna digital credit card through the Klarna app. Klarna payments will function like any other contactless payment in stores accepting them.

Question 12

Where is the Kate Spade Outlet located in Nashville Tanger Outlets?

Accepted Answer

It is located at 4060 Cane Ridge Parkway, Suite 320, Antioch, TN 37013, within the Nashville Tanger Outlets.

Question 13

What nearby stores can I visit along with the Kate Spade Outlet at Nashville Tanger Outlets?

Accepted Answer

Nearby stores include Levi's Store, Columbia Factory Store, Bath & Body Works, Victoria's Secret & PINK, and GUESS Factory, all offering a variety of fashion and retail options.

Question 14

Are there dining options near the Kate Spade Outlet in Nashville Tanger Outlets?

Accepted Answer

Yes, nearby dining options include Prince's Hot Chicken, a popular restaurant, and Red Bicycle Coffee & Crepes café, ideal for a meal or coffee break.

Question 15

What sporting or shoe stores are close to the Kate Spade Outlet at Nashville Tanger Outlets?

Accepted Answer

Nearby sporting and shoe stores include Nike Unite - Antioch, Columbia Factory Store, Journeys, Under Armour Factory House, and PUMA, offering a range of apparel and footwear.

Question 16

Can I get warranty returns at the Kate Spade Outlet in Nashville Tanger Outlets?

Accepted Answer

Yes, you can bring items with manufacturing defects back to the shop. If no nearby shop exists, contact customer service with the style number, photos of the defect, and proof of purchase for assistance.

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