Express Factory Outlet

2.6
14 reviews

About

Outlet StoreClothing StoreFashion Accessories StoreMen's Clothing StoreWomen's Clothing StoreExpress
Express Factory Outlet is a fashion chain with women’s clothing and men’s clothing, including casual, dressy and party clothes for any occasion. Shop Express Factory Outlet for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit an Express outlet store at 4060 Cane Ridge Parkway in Antioch, TN!

Location

Express Factory Outlet
4060 Cane Ridge Parkway, Antioch, TN
37013, United States

Hours

Reviews

2.6
14 reviews
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  • FU
    fikret uzunkaya
    Jan 3, 2026
    1.0
    Today, I went there to get some 1MX shirts, I picked 8 of them, went to the check out, they took the alarm pieces off, and 7 of them had holes in them, obviously they were not at the right spot. I told them that I won't buy 7, will just buy 1, Tyler, the manager, came and told me that they will be ok when I wash them. When I said "no, those are holes", looked torn, he tried to find the one I wanted to buy on the cash register, I suggested "why don't you delete all and rescan the one I would buy, obviously he wasn't smart enough to think about that, here is what he told me "chill man". I said no wonder why this store has the crapiest review, and left.
  • EG
    Enil Garcia
    Dec 23, 2025
    5.0
    À la moda y estilo al 100%
  • AO
    Andrew Overton
    Nov 3, 2025
    1.0
    This store is advertised as a factory outlet, but everything is sold at full MSRP. It’s a total scam, and not like other Express factory outlet stores that actually mark down product, as you’d expect at an outlet. Don’t waste your time here, just go to the mall and pay full price there. Same thing.
  • TC
    Tajuanya Carr
    Sep 21, 2025
    5.0
    Greetings! Love this store and the location. When I searched the web for a last minute look Express at this location. was one of the options that popped up. Decided to run to the store to take a quick look and found something. I didn’t experience anything negative or unprofessional. The associate actually helped me and gave me an option. I wasn’t there long because I knew what I was looking for but great experience and location.
  • HH
    Hannah Hart
    Nov 10, 2024
    2.0
    I love Express and have been a customer for years, but this particular store is not good. I tried to purchase a pair of jeans off the clearance rack and when I got to the front to pay I was told they were full price even though they had a clearance sticker clearly on the tag. The clerk called over a manager (Michael) who was rather rude and basically insinuated that I had put the clearance sticker on the item trying to get it discounted. I ask him to double check the rack that I got them from. He walked around the store trying to find them in the regular priced section and had trouble. It’s fine if they aren’t actually clearance, though I suspect they were, or an employee made a mistake and put them on clearance. But treating customers bad and insinuating I’m trying to put stickers on stuff to get discounts is another thing. Needless to say I left without making a purchase and I may never return to this store.

Frequently Asked Questions About Express Factory Outlet

What is the return policy at Express Factory Outlet?

We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.

Where can I buy an Express gift card?

Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.