Citi Trends, located at 5345 Mount View Rd, Antioch, TN is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times for assistance.
Store Organization
Customers frequently mentioned the store being unorganized and messy, impacting their shopping experience.
Product Selection
Feedback indicated dissatisfaction with the product selection, particularly for specific categories like boys' clothing and overall inventory.
Store Hours
Several reviews pointed out issues with the store not opening on time or closing unexpectedly, leading to customer frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and noted good prices and deals.
M2
maleenna 2023
Nov 25, 2025
1.0
My few hundred dollar electric bike got stolen in the parking lot 15 feet away from the store and I’ve asked if I could get camera footage, but they did not check the camera and they just told me that there cameras couldn’t see anything, ive even filed a police report and all of that and they still didn’t look at there cameras, and they closed there store quickly turned the lights off and did not come out till I left, then like 2weeks ago i was looking around and asking for helmets and as I was about to go out a security guard comes out of nowhere and that made me feel uncomfortable because Ive felt like I was going to be stereotyped for my race and what I look like because something like that has happened somewhere else about a year ago and I know the signs that someone’s going to start crap, one person was nice and helpful but I didn’t get really friendly vibes from some of the people in the store, the security guard wasn’t rude or anything at all but the dude was watching me.
EK
Edwin Kauffman
Nov 10, 2025
1.0
La peor atención la cajera dijo que éramos personas estúpidas solo por estar viendo unos artículos a unos metros de caja
KH
Keturah Harris
Oct 30, 2025
1.0
Poor customer service - I tried to return an item and the manager took over 20 minutes to get to the front to help me. None of the other employees assured me that the manager was coming to assist me while I waited. When she got to the register, she was on the phone ignoring me.
GG
Goddess
Oct 23, 2025
3.0
Cheap plus size leggings
DD
DOROTHY D
Sep 7, 2025
1.0
There was about 8 people and myself waiting for them to open its 12:10 now and it's still closed. The hours posted on the door says its supposed to open at 12 noon. It never did. We just left.
Citi Trends is a specialty value retailer of apparel, accessories, and home trends for African American and Latinx families in the U.S. It is located at 5345 Mount View Rd, Antioch, TN 37013, in the Shoppes at Hickory Hollow.
What are the operating hours of Citi Trends in Antioch, TN?
Citi Trends in Antioch, TN is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM. The store is closed on December 25, 2025.
What payment options are accepted at Citi Trends?
Citi Trends accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Does Citi Trends sell clothing for men, women, and children?
Yes, Citi Trends sells clothing and shoes for men, women, and children including boys' and girls' clothing, plus size, and big & tall options.
How can I contact Citi Trends for more information?
You can contact Citi Trends by phone at +1 615-615-0036 or email info@cititrends.com. Additionally, visit their website at https://locations.cititrends.com/tn/antioch/5345-mount-view-rd.html.
Are there any nearby dining options to Citi Trends at 5345 Mount View Rd?
Yes, nearby dining options include China Pan, a Chinese buffet restaurant, and Philly & Burgers, an American restaurant specializing in burgers and sandwiches. These are convenient spots to eat before or after shopping at Citi Trends.
What other retail stores are located near Citi Trends in Antioch?
Near Citi Trends, you can find stores such as Mattress Firm for furniture, Metro by T-Mobile for mobile phones, and Pura Bellezza Natural Cosmetics for beauty supplies. These stores provide additional shopping options in the same area.
Are there any services near Citi Trends that might be helpful for customers?
Yes, nearby service providers include Vibe Dental of Antioch for dental care, PostalAnnex+ for printing and shipping services, and U-Haul Neighborhood Dealer for truck rentals, which may be useful to customers in the area.
Is Citi Trends Antioch accessible in terms of the time zone?
Yes, Citi Trends Antioch is located in the America/Chicago time zone, aligning with Central Time used in Tennessee.
Can I find Citi Trends on social media to stay updated on promotions and news?
Yes, Citi Trends Antioch has a Facebook page at https://www.facebook.com/135950736452097 (Facebook name: Citi Trends), and an Instagram handle @cititrends, plus a Twitter handle @cititrends for updates and promotions.