Citi Trends

3.9
420 reviews

About

Clothing StoreFashion Accessories StoreBoys ClothingGirls ClothingMen's Big & Tall ClothingMen's Clothing StoreShoe StoreWomen's Clothing StorePlus Size Clothing StoreDiscount StoreCiti Trends
Citi Trends, located at 5345 Mount View Rd, Antioch, TN is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Citi Trends
5345 Mount View Rd, Antioch, TN
37013, United States

Hours

Reviews

3.9
420 reviews
5 stars
215
4 stars
71
3 stars
68
2 stars
23
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times for assistance.

Store Organization

Customers frequently mentioned the store being unorganized and messy, impacting their shopping experience.

Product Selection

Feedback indicated dissatisfaction with the product selection, particularly for specific categories like boys' clothing and overall inventory.

Store Hours

Several reviews pointed out issues with the store not opening on time or closing unexpectedly, leading to customer frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and noted good prices and deals.
  • M2
    maleenna 2023
    Nov 25, 2025
    1.0
    My few hundred dollar electric bike got stolen in the parking lot 15 feet away from the store and I’ve asked if I could get camera footage, but they did not check the camera and they just told me that there cameras couldn’t see anything, ive even filed a police report and all of that and they still didn’t look at there cameras, and they closed there store quickly turned the lights off and did not come out till I left, then like 2weeks ago i was looking around and asking for helmets and as I was about to go out a security guard comes out of nowhere and that made me feel uncomfortable because Ive felt like I was going to be stereotyped for my race and what I look like because something like that has happened somewhere else about a year ago and I know the signs that someone’s going to start crap, one person was nice and helpful but I didn’t get really friendly vibes from some of the people in the store, the security guard wasn’t rude or anything at all but the dude was watching me.
  • EK
    Edwin Kauffman
    Nov 10, 2025
    1.0
    La peor atención la cajera dijo que éramos personas estúpidas solo por estar viendo unos artículos a unos metros de caja
  • KH
    Keturah Harris
    Oct 30, 2025
    1.0
    Poor customer service - I tried to return an item and the manager took over 20 minutes to get to the front to help me. None of the other employees assured me that the manager was coming to assist me while I waited. When she got to the register, she was on the phone ignoring me.
  • GG
    Goddess
    Oct 23, 2025
    3.0
    Cheap plus size leggings
  • DD
    DOROTHY D
    Sep 7, 2025
    1.0
    There was about 8 people and myself waiting for them to open its 12:10 now and it's still closed. The hours posted on the door says its supposed to open at 12 noon. It never did. We just left.

Frequently Asked Questions About Citi Trends

What is Citi Trends and where is it located?

Citi Trends is a specialty value retailer of apparel, accessories, and home trends for African American and Latinx families in the U.S. It is located at 5345 Mount View Rd, Antioch, TN 37013, in the Shoppes at Hickory Hollow.

What are the operating hours of Citi Trends in Antioch, TN?

Citi Trends in Antioch, TN is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM. The store is closed on December 25, 2025.