Experience unparalleled savings and style at The Brick Outlet. Immerse yourself in an assortment of one-of-a-kind treasures, exclusive items, and discounted finds, including furniture, mattresses, appliances, and electronics. With discounts of up to 60% on top brands, creating your dream home is within reach. Explore The Brick Outlet across multiple locations, and reimagine your living spaces affordably.
Details
DeliveryAvailable
Curbside pickupAvailable
Wheelchair accessible entranceAvailable
Location
Certified by The Brick and The Brick Outlet • Mar 01, 2026
Certified by The Brick and The Brick Outlet • Mar 01, 2026
Reviews
4.4
1,124 reviews
5 stars
841
4 stars
109
3 stars
34
2 stars
29
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful service from sales associates and delivery teams, with many highlighting specific staff members for their exceptional assistance.
Delivery Experience
The delivery service received positive feedback for being timely, professional, and courteous, although there were some complaints about scheduling issues and communication.
Product Quality
Customers expressed satisfaction with the quality of the furniture purchased, often noting good deals and a variety of options available.
Sales Pressure
Some customers reported negative experiences with pushy sales tactics, while others appreciated the non-intrusive approach of the sales staff.
Pickup Issues
Several reviews mentioned frustrations with the pickup process at the warehouse, citing long wait times and poor communication.
VK
Valkesh Khamar
5 days ago
5.0
They have a great variety to select from. Consultant Sonali Sharma provided great customer service. She had good knowledge of all products. She got to know what exact we were looking for. She offered the products which was best suit to our need. Kaushal provided a great deal to close the sale.
RL
Reg Lalach
5 days ago
4.0
The delivery showed up on time and were very cooperative with my building manager.
I recommend shopping at the Brick.
SM
Simone Manphool
Feb 21, 2026
5.0
We had a fantastic experience at The Brick! The service was friendly, knowledgeable, and attentive from start to finish, and their prices are unbeatable.
After receiving a damaged item, they came out and replaced it with no questions asked, which was incredibly smooth. The after-sales service was just as excellent, making the whole experience stress-free. Highly recommend for anyone looking for quality furniture and outstanding customer service.
YF
Yvonne Fyke
Feb 20, 2026
5.0
Very polite had to move my smaller freezer through some snow but my shoveler wasn't coming till next but it worker out fine brick has very nice furniture too gave me a cheaper delivery fee also to match 2 other places which I was really happy about
CP
Chris Perry
Feb 11, 2026
5.0
Brick has always been excellent!
Great Deals!
Super Delivery Crew!
And Customer Service at the Counter is Awesome!
We have purchased a TV, Surround Sound, Washer Dryer and Bedroom Set in the Last Few months.
Will continue to go back!!!!
Frequently Asked Questions About The Brick and The Brick Outlet
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
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Certified March 01, 2026Yext Knowledge Graph
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