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Outlet StoreFurniture StoreHome Goods StoreMattress StoreAppliance StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Experience unparalleled savings and style at The Brick Outlet. Immerse yourself in an assortment of one-of-a-kind treasures, exclusive items, and discounted finds, including furniture, mattresses, appliances, and electronics. With discounts of up to 60% on top brands, creating your dream home is within reach. Explore The Brick Outlet across multiple locations, and reimagine your living spaces affordably.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
1,078 reviews
5 stars
805
4 stars
108
3 stars
34
2 stars
29
1 star
102
What are people saying?
AI-generated from recent customer reviews
Delivery Service
Customers consistently praised the delivery team for being professional, courteous, and efficient, often highlighting their ability to handle furniture carefully and set it up quickly.
Customer Service
Many reviews noted excellent customer service from sales associates, particularly mentioning specific staff members who were helpful, knowledgeable, and attentive.
Sales Experience
Overall, customers reported positive experiences during the sales process, with many appreciating the variety of products and the assistance provided by sales staff.
Communication Issues
Some customers experienced issues with communication regarding delivery times and scheduling, leading to confusion and delays.
Warehouse Pickup
Several reviews indicated dissatisfaction with the pickup process at the warehouse, citing long wait times and poor customer service.
- AEAdrian Eje6 days ago5.0The sales people were accommodating and not pushy. They don't follow you around while browsing the store, unless called for assiatance. We were also given a very good price on the item that we bought even if we're technically outside the actual promotion period. Delivery is very much on time. They were very friendly and even offered free installation. They also kept everything tidy afterwards. Thanks, The Brick!
- CGChantal GauthierJan 4, 20265.0Great service. Workers offered their help, but didn’t follow us around the store. They were ready when we had answers and got us a great deal. Haven’t received table yet, but pickup date is quick!
- SSSteveJan 2, 20261.0The delivery date time doesn't work for us. We purchased sectional on Boxing day and the delivery is going 10 days after the purchase but we won't be home in that time slot. We already paid for delivery and are going to charge us reschedule date. We are going to ask for a refund.
- P5Player 5905Dec 31, 20251.0The brick company's delivery drivers seem to lack common sense, often blocking others' paths. When customers reach out, the store consistently sides with the drivers, which is incredibly frustrating. Additionally, the brick salesperson shows bias against non-Canadians.
- DLDawn LembergDec 22, 20254.0Everything for our stove order went well so far except for the scheduling portion. We had asked for delivery on either a Friday or a Monday based on work availability. With this in mind the rep we bought the stove through booked us for 20 Dec 25. It wasn't until we go home when we realized we had been saying Friday and we were booked for delivery on a Saturday. We called the number provided for dealing with deliveries and had our delivery shifted to the 19th and all was well. Then a few days later another agent called from the booking section to confirm our delivery time on Saturday the 20th. We informed her that we had already called in and got it changed to the 19th which she then finally said we were booked for the 19th. When we checked the online tracking app for the 19th we were listed as 5th in order for delivery with delivery being sometime between 11:00 and 2:00. This then changed to being between 2:00 and 5:00 pm and we went from 5th in the order of march to 7th and then finally 12th. Then late in the afternoon after being available all day we were called and informed that due to the weather earlier in the week our stove had not arrived from Edmonton early for delivery and our delivery was then rescheduled for the 22nd (would have been much better if we were called first thing after they opened). Then for the 22nd, instead of being earlier on the route due to the previous delays including a whole missed day, had 12 deliveries (or more, can't remember the exact number) and was listed for delivery between 2:00 to 5:00 pm with the truck finally arriving around 5:30 pm. The crew who delivered were great as was the first lady we dealt with when we had called to correct things from the 2th to the 19th. Everyone else was just professional.
Frequently Asked Questions About The Brick and The Brick Outlet
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick and The Brick Outlet's return policy?
Return policy varies by item; see the Satisfaction Guarantee page online for details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find a lower advertised price within 30 days on the same brand and model, The Brick will refund the difference, with some conditions.
Can I cancel an order and get a refund at The Brick?
Yes, orders can be cancelled and refunded prior to delivery or pick up in any store; refunds go to the original payment method.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa.
What are the store hours for The Brick and The Brick Outlet?
Open Monday to Friday 10am-9pm, Saturday 10am-7pm, Sunday 11am-6pm, with holiday hours on November 11th from 10am-9pm.
Does The Brick offer curbside pickup and delivery services?
Yes, The Brick provides curbside pickup, delivery, and no-contact delivery services.
Which brands are available at The Brick and The Brick Outlet?
Brands include Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, GE, and many more.
What nearby dining options can I visit before or after shopping at The Brick?
You can enjoy meals at nearby Dragon's Diner, New Island Sushi, Jacky's Exotic Pizza, or Pizza 73 restaurants.
Are there other furniture or home goods stores near The Brick?
Yes, Amish Heirlooms Furniture and The Blind Factory are nearby furniture and home goods stores you might want to explore.
Where can I find automotive services near The Brick?
Nearby automotive services include Volkswagen Centre of Saskatoon, Oyoyo Motors, Ffun Motor Sports, and Midas for repairs and sales.