The Shoe Company

Reviews

• NM

  Nisha Mahey

  Dec 27, 2025
  1.0
  “Very rude staff with absolutely no customer service.
• DP

  dipesh patel

  Dec 18, 2025
  1.0
  I purchased a shoes by online but size doesnt fit to me so i visited east regina store and i am totally dissappointed by the services of both old ladies. They both were rude and sent me to each other for different design or size. I ended up my transaction without return the shoes as they both behave like they dont know anything. One said whatever we hv here is thr, you can find or we dont hv. What kind of behaviour is tht? I strictly oppose this rude behave and advice them to kick off or retire them and hire new young energetic staff. I better to go with DSW in south and get the best customer services. Never ever go to this rediculous place again to see those rude old monks.
• CA

  Cathie Adeney

  Dec 6, 2025
  5.0
  Very helpful. Even ordered what I wanted from another store. Badger everything simple and easy
• SR

  Syeda Ghazal Zehra Rehan

  Nov 10, 2025
  1.0
  Very poor customer service by the two staff members. They were rude and mean and looked down upon the customers. They made us feel terrible and as if we were there to ask them for free stuff!!! Would never recommend this store in the East end to anyone ever! I wonder how come the staff have been allowed to keep such negative behaviour with customers after so many complaints and poor reviews every other day!
• NF

  Nileena Francis

  Oct 28, 2025
  1.0
  Bad customer service..I had a very bad experience with this shoe company’s customer service. The staff (two old ladies) don’t seem to have even basic manners while talking to customers. When I asked a few questions, they spoke as if I was trying to get things for free. I also asked about some discounts I saw on their website, but the staff acted annoyed and rude. Even worse, they started talking about me while I was standing right there, and didn’t seem to care that I could hear them. Very unprofessional and disrespectful behavior.

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