Business Details
About
Sporting Goods StoreGolf Equipment ShopShoe StoreClothing StoreSportswear StoreSunglasses StoreExercise Equipment StoreFishing StoreScheels All Sports
SCHEELS is an employee-owned company dedicated to providing the best retail experience in the eyes of our customers. Discover your passions across 85+ categories including hunting, fishing, camping, golfing, biking, men’s and women’s fashion, team sports, and more. We carry world-class brands like Nike, Under Armour, YETI, Traeger and more, while backing each product with our SCHEELS guarantee.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
2,092 reviews
5 stars
1,611
4 stars
305
3 stars
78
2 stars29
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences varied, with many praising helpful and knowledgeable staff, while others reported indifference or lack of assistance.
Product Availability
Several customers expressed frustration with stock discrepancies between the website and in-store availability, leading to disappointment.
Store Atmosphere
The store is generally well-received for its fun atmosphere, cleanliness, and variety of products, though some found it cluttered and overpriced.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about long wait times and inconsistent service in specific departments.
- AAAllen1 day ago5.0They have a great collection of hunting and sporting goods here. I found the specific clothing brand I was looking for too
- PFPatrick Falk2 days ago5.0Had outstanding service from a young man in the men’s shoe department today. First name was Isaac and his last name was Long and hyphenated so I’m sorry I can’t be specific but I bet the store manager will be able to figure that out. Isaac was friendly, competent, and knowledgeable. Thank you for the great experience, Isaac!
- MMMalloryJan 1, 20265.0This review is specifically for the incredibly knowledgeable young man working in the shoe department of the Sioux Falls store on the afternoon of Dec. 21. He dropped wild amounts of knowledge about all the shoe options and how they would work with certain foot/ankle issues, was attentive to customers, straightforward and honest. We ended up buying online because they were out of my size in store, but wanted to give shoe dude a shout out. Wish I would have gotten his name to give a proper one. It’s rare these days to meet someone doing customer service so well - he deserves a raise and/or a promotion!
- CHClark HolbornDec 19, 20253.0My background-21 years Marine Corps (retired), 65 y/o now after retired (again) from manufacturing industry as quality engineer. I did some shopping online for a pair of running shoes and found a few pairs that I wanted to try on/purchase. I was very careful to make sure that I was at the Sioux Falls Scheel's website and that I had selected "available at store". I preface this review with all of that because the young man who helped me (and I use that phrase with hesitance) referred to me as a 'website warrior'; this after checking his inventory for me for a pair of shoes that I had researched (before driving 100 miles to get to the store) only to tell me that they weren't in stock. I showed him the screenshot of the shoes from the website showing that they were listed as in stock and that's when I got the 'website warrior' thrown in my face as he suggested an apparent lack intelligence of people (maybe my age???) trying to successfully navigate the Scheels' website to accurately determine whether or not the item being requested was in stock at the store. It's not rocket science to get around the Scheels website. It's actually pretty intuitive. But, hey, the shoes I selected might have been sold since the store opened this morning (I'm thinking) and so I asked about the next pair and I got the same response, "There aren't any in stock." That's when I told the sales associate that my wife and I had driven from Watertown after careful review of the website and that I was a bit disappointed that I was striking out for a second time with my shoe choice. He said that his inventory list was usually correct, but that he would check in the back. And guess what??? The shoes that I'd told him were there, were actually there. The shoes were great and I purchased them. But... I won't bother shopping for shoes again at Scheels after this experience. "No biggy", you could be saying. Except that my wife and I are very active "old" people who typically purchase more than a dozen pairs of shoes a year. The Scheels in Sioux Falls is a great store. We will probably continue to purchase our golf and hiking equipment from them in the future, but this experience has tarnished an otherwise shining example of how a brick and mortar business can succeed. With annual retail purchases of more than 16% being made online by consumers (and continuing to rise) there is an increasing need for care and consideration to be given in the interactions between sales personnel and customers. Customer service is the only significant difference between shopping online and running down to the store (even it's 100 miles away). People enjoy being assisted in making the right choices when money seems to be losing its buying power. Employees need to be trained. Stocking levels need to be accurate, both on the devices being used by sales associates and on the website. Otherwise, Amazon wins. I don't want that. I'm sure that you don't want that either. With my sincere wishes for your success...
- JSJes ScottDec 17, 20255.0I had a great experience with Scheels customer service. My local Scheels didn’t have my size in the coat I wanted, so I called the Sioux Falls Scheels and was helped right away. They arranged to ship the coat the very next day, which I truly appreciated. When the package showed as delivered to a “box” but never arrived at my mailbox, I contacted Sioux Falls Scheels and spoke with Jennifer C. She immediately took ownership of the situation and went above and beyond to resolve it. Jennifer contacted another Scheels location and was able to have a replacement coat shipped out right away. Her customer service was exceptional—professional, kind, and efficient. Jennifer C. is truly an asset to the Scheels team. Thank you, Jennifer, for turning a stressful situation into a positive experience.
Frequently Asked Questions About Scheels
How many SCHEELS stores are there?
SCHEELS has 34 locations across 16 states and is scheduled to open one more store in 2026 in Cedar Park, Texas.
What brands does SCHEELS carry?
With a team of experts focused on helping you follow your passion, you’ll discover high-quality sports apparel brands for men, women, and youth such as Nike, adidas, Under Armour, The North Face, and many more. Also, you’ll find several shops that feature SCHEELS Outfitters exclusive products, including camping equipment, hunting clothing, and much more.
Is SCHEELS privately owned?
SCHEELS is an employee-owned, privately held business that owes its consistent success to its empowered associates, leaders, and partners who make decisions for their store and the entire company.
Does SCHEELS offer donations and sponsorships?
SCHEELS allocates donations and sponsorships on a store-by-store basis. Contact your local SCHEELS and request to speak with the manager in charge of donations.
Does SCHEELS price match?
SCHEELS will price match other competitors.
Who is SCHEELS owned by?
The company is owned by store managers, employees, and the Scheel family and is led by Steve Scheel, great-grandson of the founder.
Who is the CEO of SCHEELS?
Matt Hanson is currently the CEO at SCHEELS.
How many SCHEELS store locations are there in the U.S.?
SCHEELS has 34 locations across 16 states and is planning to open an additional store in Cedar Park, Texas in 2026.
What types of brands can I find at SCHEELS in Sioux Falls?
SCHEELS offers high-quality sports and outdoor apparel brands such as Nike, Adidas, Under Armour, The North Face, YETI, Traeger, and more.
Is SCHEELS a publicly traded company?
No, SCHEELS is an employee-owned, privately held company run by its empowered associates, leaders, and partners.
Does SCHEELS Sioux Falls provide price matching?
Yes, SCHEELS will price match competitors to ensure you get the best deal.
What are the regular store hours for SCHEELS in Sioux Falls?
SCHEELS Sioux Falls is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Can I pick up my online order in store at SCHEELS Sioux Falls?
Yes, SCHEELS offers in-store pickup for your convenience.
What services are available at the Sioux Falls SCHEELS store?
The store offers a variety of services including a sporting goods store, cafe, golf shop, shoe store, bicycle store, fishing and hunting stores, and clothing for women and children.
Which nearby dining options can I visit before or after shopping at SCHEELS Sioux Falls?
You can enjoy local eateries such as Ginna's Cafe for coffee and deli food, Nothing Bundt Cakes for bakery treats, Potbelly Sandwich Shop for fast sandwiches, HuHot Mongolian Grill for Asian cuisine, or Miner Brewing Company and Prairie Berry Winery Taproom for drinks and meals.
Are there entertainment or shopping options nearby SCHEELS Sioux Falls?
Yes, The Western Mall offers a shopping center experience and cinema close to SCHEELS. Also, you can find AR Workshop Sioux Falls for arts and crafts activities nearby.
How can I find SCHEELS Sioux Falls using public transit or local landmarks?
SCHEELS is located at 2101 W. 41st St, STE 25A in Sioux Falls near landmarks like the Scheels Ferris Wheel, which can help orient you as you visit the sporting goods store.