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JCPenney

4.1
(844 reviews)

Business Details

2200 N Maple Ave, Rapid City, SD
57701, United States
(605) 342-9400

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rapid City, SD location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2200 N Maple Ave, Rapid City, SD
57701, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.1
844 reviews
5 stars
409
4 stars
222
3 stars
122
2 stars
36
1 star
55
  • TT
    T
    Apr 19, 2026
    1.0
    Gross. 1.) no help. Its like "shopping" at Walmart 2.) VERY rude associate 3.) Sephora was the one decent draw you had
  • TT
    thegoosescottage
    Apr 16, 2026
    1.0
    I just purchased an engagement ring for my girlfriend and the night that I proposed we noticed that the diamond was loose in the setting. I bought the ring in a different state but I took the ring here in rapid city to talk about it. We told the jewelry counter clerk about how I proposed the day before and the diamond was already loose. She didn’t apologize or say congratulations, just gave us a dirty look and became defensive immediately. She asked me about the paper work and I said I didn’t have it on me. She said that I really needed to have the paperwork so I asked her if she could look me up in the system. She begrudgingly agreed to look me up and said she had nothing under my name or number and only tried once. I understand I need my paperwork but she didn’t have to act so annoyed to do her job. She was incredibly rude from the start and unapologetic and unhelpful. She made me feel like I was a second rate customer. Somebody must have forgotten to teach this lady that kindness goes a long way in customer service. I’m honestly appalled. I didn’t come to make a big stink about it, I just wanted it fixed.
  • SS
    Steven
    Mar 18, 2026
    3.0
    JC is always full of nice things although I didn't find what I was looking for "a vest" it was a satisfying visit
  • LH
    Leila Huisken
    Feb 28, 2026
    5.0
    Yes there is children's clothing there, I hit the wrong spot on the questionnaire
  • DD
    Donna
    Feb 26, 2026
    3.0
    JCPenny Rewards are not just a joke, but so frustrating to use. Why don’t they just mail a card that lists the 3 or 4 items you may be able to use it on, so you don’t have to spend hours trying to find something that it will work on. Have gone to check out numerous times only to be told that “this item does not qualify “. Signing up for or using a JC Penny credit card is NOT worth it!

Frequently Asked Questions About JCPenney

What products does JCPenney in Rapid City offer?

JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What brands can I find at JCPenney Rapid City?

You can find national brands along with private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona at JCPenney Rapid City.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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