Brand Certified
JCPenney
4.1(839 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
2200 N Maple Ave, Rapid City, SD
57701, United States
Certified by JCPenney • Mar 01, 2026
(605) 342-9400
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/sd/rapidcity/clothing-stores-rapidcity-sd-1288.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rapid City, SD location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
839 reviews
5 stars
406
4 stars
222
3 stars
122
2 stars
36
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unprofessional.
Store Condition
Store cleanliness and organization received varied feedback; some customers noted cleanliness issues, while others found the store well-stocked and tidy.
Product Availability
Customers expressed frustration over limited product availability and misleading pricing, particularly regarding sales and stock.
Staffing Issues
Several reviews highlighted a lack of staff, impacting customer service and store organization.
Overall Experience
Overall, customers appreciated the selection and prices but noted significant areas for improvement in service and store maintenance.
- LHLeila Huisken4 days ago5.0Yes there is children's clothing there, I hit the wrong spot on the questionnaire
- DDDonna6 days ago3.0JCPenny Rewards are not just a joke, but so frustrating to use. Why don’t they just mail a card that lists the 3 or 4 items you may be able to use it on, so you don’t have to spend hours trying to find something that it will work on. Have gone to check out numerous times only to be told that “this item does not qualify “. Signing up for or using a JC Penny credit card is NOT worth it!
- RKRay KleinFeb 4, 20263.0Didn't have any shower Caddy's that I was looking for.
- JSJohn SpencerJan 12, 20265.0Easy shopping and great products. Great prices.
- TLTed LapisDec 23, 20255.0Bought 4 fine shirts (one has turned into my favorite (& another into my partner’s favorite), for less than $80. We enjoyed our shopping sprees, and we will return!
Frequently Asked Questions About JCPenney
What products does JCPenney in Rapid City offer?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What brands can I find at JCPenney Rapid City?
You can find national brands along with private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona at JCPenney Rapid City.
What are the store hours for JCPenney in Rapid City?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Rapid City offer curbside pickup and in-store shopping?
Yes, JCPenney provides both curbside pickup and in-store shopping options at their Rapid City location.
Which payment methods are accepted at JCPenney Rapid City?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks at their Rapid City store.
Is JCPenney in Rapid City wheelchair accessible?
Yes, the JCPenney store in Rapid City has a wheelchair accessible entrance.
Where is JCPenney located in Rapid City?
JCPenney is located at 2200 N Maple Ave, Suite 2204, inside Rushmore Mall, Rapid City, SD 57701.
What nearby places can I visit before or after shopping at JCPenney?
Nearby you can visit Go! Calendars, Toys & Games for toys, Taco John's for fast food, and Dairy Queen / Orange Julius for ice cream treats, all located within the Rushmore Mall area.
Are there nearby beauty and spa services close to JCPenney in Rapid City?
Yes, Go Spa and Paris Nails offer massage therapy, beauty, and spa services near JCPenney for customers looking to relax before or after shopping.
What other clothing and shoe stores are located near JCPenney in Rapid City?
Nearby clothing and shoe stores include Eddie Bauer, Vans, Main Street Menswear, Herberger's, rue21, and Chacos, offering a variety of apparel and footwear options.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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