Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rapid City, SD location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
830 reviews
5 stars
399
4 stars
222
3 stars
120
2 stars
36
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for rudeness and lack of professionalism.
Store Condition
The store is generally reported as clean and well-stocked, but there are complaints about dirty dressing rooms and disorganized merchandise.
Product Availability
Customers appreciate the variety of products available, but some express frustration over the lack of specific sizes and misleading pricing.
Staffing Issues
Several reviews mention a lack of staff, leading to long wait times and difficulty in receiving assistance.
Pricing Concerns
While some customers find good deals, others feel prices are high and promotions can be misleading.
- DHDee HamiltonOct 21, 20255.0This is a very nice store. It’s clean and there is plenty to choose from.
- HEH EversOct 14, 20255.0Excellent staff, customer service, love the vibe of this salon!
- LLLaura LeeSep 12, 20255.0Very helpful and friendly
- JTJ T (Jack Of All Trades)Jul 5, 20254.0Staff is helpful but sparse.....can tell this place is struggling to stay open
- APAnita PepinJun 18, 20251.0You can only use JC Penny card to pay for purchase by phone. Ridiculous!! I have to drive 60 miles one way,vto pay for a blind.
Frequently Asked Questions About JCPenney
What products does JCPenney in Rapid City offer?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What brands can I find at JCPenney Rapid City?
You can find national brands along with private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona at JCPenney Rapid City.
What are the store hours for JCPenney in Rapid City?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Rapid City offer curbside pickup and in-store shopping?
Yes, JCPenney provides both curbside pickup and in-store shopping options at their Rapid City location.
Which payment methods are accepted at JCPenney Rapid City?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks at their Rapid City store.
Is JCPenney in Rapid City wheelchair accessible?
Yes, the JCPenney store in Rapid City has a wheelchair accessible entrance.
Where is JCPenney located in Rapid City?
JCPenney is located at 2200 N Maple Ave, Suite 2204, inside Rushmore Mall, Rapid City, SD 57701.
What nearby places can I visit before or after shopping at JCPenney?
Nearby you can visit Go! Calendars, Toys & Games for toys, Taco John's for fast food, and Dairy Queen / Orange Julius for ice cream treats, all located within the Rushmore Mall area.
Are there nearby beauty and spa services close to JCPenney in Rapid City?
Yes, Go Spa and Paris Nails offer massage therapy, beauty, and spa services near JCPenney for customers looking to relax before or after shopping.
What other clothing and shoe stores are located near JCPenney in Rapid City?
Nearby clothing and shoe stores include Eddie Bauer, Vans, Main Street Menswear, Herberger's, rue21, and Chacos, offering a variety of apparel and footwear options.