JCPenney

4.1
834 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rapid City, SD location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2200 N Maple Ave, Rapid City, SD
57701, United States

Hours

Reviews

4.1
834 reviews
5 stars
403
4 stars
222
3 stars
120
2 stars
36
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported rude interactions and lack of assistance.

Store Condition

Store cleanliness and organization received criticism, with reports of dirty dressing rooms and unsanitary conditions.

Product Availability

Customers noted a good selection of products, but some expressed disappointment over stock issues and misleading pricing.

Shopping Experience

Overall shopping experience was positive for many, highlighting friendly staff and good sales, though some felt the store was outdated.
  • TL
    Ted Lapis
    Dec 23, 2025
    5.0
    Bought 4 fine shirts (one has turned into my favorite (& another into my partner’s favorite), for less than $80. We enjoyed our shopping sprees, and we will return!
  • DH
    Dee Hamilton
    Oct 21, 2025
    5.0
    This is a very nice store. It’s clean and there is plenty to choose from.
  • HE
    H Evers
    Oct 14, 2025
    5.0
    Excellent staff, customer service, love the vibe of this salon!
  • LL
    Laura Lee
    Sep 12, 2025
    5.0
    Very helpful and friendly

Frequently Asked Questions About JCPenney

What products does JCPenney in Rapid City offer?

JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What brands can I find at JCPenney Rapid City?

You can find national brands along with private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona at JCPenney Rapid City.