STERN is the premier refined products and energy distributor and consultation partner in the Midwest. We offer commercial, industrial, and farm energy and lubricant solutions along with certified training to ensure our customers and dealers have the best products and support in the industry. We are dedicated to innovation, customer service, quality products and the relentless focus to support our customer’s profitability, sustainability and viability.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.