Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Spartanburg, SC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
823 reviews
5 stars
431
4 stars
194
3 stars
98
2 stars
41
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some associates provided excellent help, while others were reported as rude or unhelpful.
Stock Availability
Customers noted a lack of variety and stock in certain departments, particularly in larger sizes and specific items.
Store Cleanliness
The store was generally reported as clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
Long wait times at checkout were frequently mentioned, with many customers expressing frustration over insufficient registers open.
Sales and Deals
Customers appreciated the sales and discounts available, often highlighting good deals on clothing and other merchandise.
- CSCarter Customs and SalesOct 14, 20255.0Anytime I'm looking for something specific brand wise JCPenney has it always and there is always an overstock
- DMDarrin McCaskillAug 30, 20253.0Was in the men's section looking for a jacket for over 15 minutes and we never saw an associate.
- LPLinda PadgettAug 12, 20255.0Note: We rarely go to the mall anymore and hadn't been in JCP for over a year. On this day, we were in search of gifts for 2 tweens who were being baptized the next day. We wanted a nice, reasonably price cross necklace for each and found just that at JCP, thanks to Shonda. She provided excellent customer service, was very friendly. She provided us with several options within our price point, sales items, and introduced us to the rewards program. I can't speak for the other depts in the store as we didn't do any additional shopping. However, if jewelry is a need, visit Shonda for hands down great customer service.
- JMJennifer M.Jul 3, 20251.0I want to write a poor review regarding the Spartanburg, SC Westgate Mall location. I have always supported this store and have been going there for years. Today my son and his family were harassed by the staff and followed around the store and questioned constantly and they were there with my grandchild trying on clothes for a family picture they are taking this weekend. They were rude and made them all feel uncomfortable. Myself or them will never step foot back in this store and be subjected to this kind of treatment ever again and I will be canceling my JCPenney credit card! Why do people have to be such jerks!!! I guess if you are not dressed like a rich person they think you don’t have money! So disrespectful!!! Your staff at that store should be ashamed! I am going to tell everyone how they treated my family!
- APamanda phouachithJun 17, 20253.0Doesn't have a variety of sizes anymore. Most are online only.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Spartanburg?
JCPenney Spartanburg offers a wide variety of products including kids', men's and women's apparel, footwear, jewelry, accessories, home furniture, and beauty products.
What are the operating hours for JCPenney in Spartanburg?
JCPenney in Spartanburg is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Spartanburg offer curbside pickup and in-store shopping?
Yes, JCPenney Spartanburg offers both curbside pickup and in-store shopping services for customer convenience.
What payment options does JCPenney accept at the Spartanburg location?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa at its Spartanburg store.
Is the JCPenney store in Spartanburg accessible for customers with disabilities?
Yes, the store features a wheelchair-accessible entrance and has public restrooms available.
Can I shop JCPenney's exclusive brands at the Spartanburg location?
Yes, the Spartanburg JCPenney offers exclusive brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie for men, women, and children.
How can I find JCPenney in Spartanburg?
JCPenney is located at 205 W Blackstock Rd, Suite 8, in Westgate Mall, Spartanburg, SC, 29301.
Are there nearby shoe stores if I want to explore more options around JCPenney?
Yes, nearby shoe stores include SNIPES, Payless ShoeSource, Spark Sneaker Boutique, and Champs Sports, all conveniently located close to JCPenney in Westgate Mall.
What dining options are available near JCPenney in Westgate Mall?
Near JCPenney, you can find various dining options such as Auntie Anne's for pretzels, Sbarro for pizza, Charleys Philly Steaks for cheesesteaks, Times Square Hot Dog Co. for hot dogs, offering a variety of quick meals before or after shopping.
Are there beauty and spa services near JCPenney in Spartanburg?
Yes, nearby beauty and spa services include Nikki Brows & Beauty and Regis Hair Salon, where customers can enjoy salon and beauty treatments near JCPenney.