Business Details
About
Thrift StoreDonations Center
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.
Location
Hours
Reviews
3.8
417 reviews
5 stars
204
4 stars
79
3 stars
55
2 stars
21
1 star
58
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unhelpful staff, with specific incidents of aggressive behavior and poor customer service.
Pricing Issues
Many customers expressed dissatisfaction with high prices for donated items, feeling they were often overpriced compared to retail.
Donation Process
The donation process was criticized for being complicated and unwelcoming, with reports of rude interactions during drop-offs.
Store Organization
While some customers appreciated the cleanliness and organization of the store, others noted that it could be crowded and disorganized at times.
Product Quality
Customers generally found a good selection of items, but there were complaints about the quality and condition of some merchandise.
- KBKelley BeachmanNov 4, 20251.0If I can give u a 0 I would after today I will never ever go back to that goodwill y’all had someone following me and my niece when we just went in to look for a retractable dog leash my niece had a very bad panic attack due to somebody following us for no reason I will be calling corporate And I will be telling everybody I know not to go there they act like we were still in and we just went in to look for a retractable leash. That’s pretty damn bad that’s fine because I will never come back up there ever again.
- BRBrittany RagoNov 1, 20251.0Apparently someone can walk up to the register, tell them they want to buy what's in your cart, and they'll sell it to them. I had a small cabinet with a sliding door in my cart for 10 mins, they can check the cameras, and an employee walks up and tells me that the cabinet sold JUST NOW. And then proceeded to remove it from my cart and walk off. So I left. I'm never returning to this location, and I know losing one customer doesn't hurt them, but they really need to have a better system and better staff.
- CRCassie RedmanSep 24, 20251.0Stopped to drop off donations at 7:30 Wednesday. Doors locked. Lights off. I'm assuming closed?
- GCGeorge ChillzAug 21, 20251.0Hands down the rudest curbside donation dropoff crew I have ever dealt with at any goodwill or donation centric place. Especially if you have any bulky items. First when we dropped off a nice remote controlled bed lift, the lady was rude and aggressive and nagged us multiple times about "and you're sure it actually works?!" Obviously hoping to turn it away and not deal with it. The second time I brought them a nice tv stand table and when the guy looked at it, he said "egh, guess we can take it" and then violently yanked it out of my vehicle nearly scratching up my trunk. Whoever the general manager is here, they really need to work on the character, attitude and culture of their staff.
- AEAnyeli ElizabethJul 27, 20251.0No es bueno atienden mal alas personas muy mal
Frequently Asked Questions About Goodwill - Rock Hill
What is the main mission of Goodwill - Rock Hill?
Goodwill - Rock Hill sells gently used merchandise to support community programs that help people launch new careers and create a brighter future.
What are the operating hours of Goodwill - Rock Hill throughout the week?
Goodwill - Rock Hill is open from 10:00 AM to 9:00 PM Monday, Wednesday to Saturday; from 9:00 AM to 9:00 PM on Tuesday; and from 10:00 AM to 7:00 PM on Sunday.
Where is Goodwill - Rock Hill located?
Goodwill - Rock Hill is located at 1926 Mt. Gallant Rd., Rock Hill, SC 29732, United States.
How can I contact Goodwill - Rock Hill for inquiries?
You can reach Goodwill - Rock Hill by phone at +1 803-324-1831.
Does Goodwill - Rock Hill have an online presence?
Yes, you can find more information and shop online at https://goodwillsp.org/shop/retail-stores/rock-hill/ and follow their Facebook page at https://www.facebook.com/goodwillsp.
Are there any nearby grocery stores where customers can shop before or after visiting Goodwill - Rock Hill?
Yes, Food Lion supermarket is nearby where customers can shop for groceries and bakery items conveniently.
Can customers find dining options near Goodwill - Rock Hill?
Yes, nearby restaurants include Big Wok II (Chinese cuisine), Rock Hill Bagels and Deli, Bagels & Deli, Gionino's pizza, Chex Grill & Wings, and Covenant Community Fridge food truck.
Is there a nearby pharmacy or convenience store for additional errands near Goodwill - Rock Hill?
Yes, Walgreens pharmacy and convenience store is located nearby for your health and quick shopping needs.
Are there wellness or personal care services close to Goodwill - Rock Hill?
Yes, services such as Celanese Chiropractic Health & Performance, Nail Spa, Hair Savvy Salon, Exquisite Nails & Spa, and Exquisite Nail cosmetic supplies are nearby.
What categories of stores and services are found near Goodwill - Rock Hill that might benefit a visitor or shopper?
Nearby you can find thrift stores, chiropractic and health services, money transfer services, grocery stores, propane exchange, video rental kiosks like Redbox, discount stores, business management and IT repair services, beauty salons, restaurants, gas stations, ATM services, car dealers, and marketing agencies.