Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our N Charleston, SC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,612 reviews
5 stars
912
4 stars
395
3 stars
171
2 stars
59
1 star
75
What are people saying?
AI-generated from recent customer reviews
Store Conditions
Customers frequently reported uncomfortable shopping conditions due to inadequate air conditioning and understaffing, leading to long wait times and a negative shopping experience.
Customer Service
While some employees received praise for their helpfulness and professionalism, there were numerous complaints about rude service and a lack of assistance when needed.
Product Quality
Mixed feedback on product quality, with some customers satisfied with their purchases while others reported issues such as damaged items and poor quality.
Sales and Pricing
Many customers appreciated the sales and reasonable prices, highlighting the value offered by the store.
Checkout Experience
Long wait times at checkout were a common complaint, with customers expressing frustration over understaffed registers.
- GVGentry ViaNov 7, 20254.0A shoppers paradise. They should supply seating for the men who are ignored while the women get lost shopping in the world of JC Penney.
- AWAlys WallsOct 30, 20255.0Great sales!!
- TTtiffOct 10, 20253.0I love shopping at JCPennys but for the last year and a half this store has been miserable to go into. I went 3 weeks ago to look for sports bras but couldn’t even try them on because I literally had sweat dripping off me. It is unsanitary to have the store to be the hot with ac not working and have people sweating trying one clothes and then the clothes being put back on the rack if they aren’t being bought. Today I went in to pick up jewelry that had been sent out and I was in the store when it opened and was in the maybe 8 mins total and was dripping with sweat by the time I walked out. 8 mins that is ridiculous. There are so many violations at this store. I will be reporting this store to the health department. Maybe if they receive fines or are forced to close until it is fixed maybe they will take this seriously.
- CPChip PerkinsOct 6, 20255.0I go here when I miss the 80s...and to be reminded how Reganomics got us here...
- JAJessica AlexanderSep 20, 20252.0I'd love to spend more time IN JC Penney but it is miserable inside the store, the AC does not work well, its humid and hot. There is a skeleton crew that works there and 2 cash registers open. The only dressing room is downstairs and the last time I was there it was being worked on. I like JCPENNEY for their products but shopping in this store is a horrible experience. I can't imagine working there, the complaints from customers, the air issues, I wish JCpenney would invest in fixing these issues or the Northwoods Mall owners themselves. There was a significant difference in air once you leave JCpenney and go into the mall. Sadly this review isn't about what JCpenney offers but how it is to shop in that particular store. Please fix it!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in North Charleston, SC?
You can find a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours of JCPenney at Northwoods Mall in North Charleston?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday 11:00 AM to 9:00 PM, Saturday 10:00 AM to 9:00 PM, and Sunday 12:00 PM to 7:00 PM.
Does JCPenney offer curbside pickup and shipping services?
Yes, JCPenney offers free shipping and curbside pickup options for your convenience.
Which payment methods are accepted at the JCPenney North Charleston location?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa credit cards.
Is the JCPenney store at Northwoods Mall wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance and public restrooms.
Can I pay with a debit card or check at JCPenney?
Yes, both debit cards and checks are accepted as forms of payment at JCPenney.
Are there nearby places to get a coffee or a meal before or after visiting JCPenney?
Yes, nearby you can visit Gloria Jeans Coffees for a cafe experience, Stones Throw Tavern for a pub and bar, or Charleys Cheesesteaks and American Deli for fast food options.
Where can I find other clothing and accessory stores near JCPenney at Northwoods Mall?
Nearby clothing and accessory stores include Lids, M.T. Collection, The Original Charleo Co., Victoria's Secret, Aéropostale, American Eagle Store, Sash Charleston's Prom Shop, Spencer's, Claire's, Dazzle Up, and The Charleston T-shirt Factory.
Are there beauty and hair services available near JCPenney in North Charleston?
Yes, you can find JC Penney's Hair Salon, Cut Bar (barber and hair salon), Diamond Touch Extensions hair salon, and Mystic Fragrances beauty and spa nearby.
Does JCPenney in North Charleston have an app for shopping and accessing deals?
Yes, you can download the JCPenney App from the Apple App Store to shop, access coupons, and find top deals.