While many customers praised the friendly and helpful staff, several reviews highlighted poor service experiences, particularly regarding coupon usage and staff knowledge.
Pricing
Customers frequently noted that prices were high, with some feeling that the costs were excessive compared to competitors, although some found value in using coupons.
Selection
The store offers a large selection of fireworks, but some customers expressed disappointment in the variety and availability of certain items.
Store Experience
The store is generally described as clean and organized, but some customers found the security measures and waiver requirements off-putting.
NA
Nick Atwood
Dec 17, 2025
5.0
Awesome business to buy any variety of fireworks
AN
Anthony Newkirk
Aug 1, 2025
5.0
Very helpful and informative, thanks for the hookup Phantom Fireworks🤙🏼! I still have some leftover and everyone was very excited about how it all turned out🎆🧨🎇
JR
Josh Ross
Jul 21, 2025
5.0
Great place with great prices. Worth the drive. Way better than south of the border.
DD
Devin Di Domenico
Jul 18, 2025
1.0
When you are buying over $2,000 worth of firework I would expect nothing but the BEST customer service. But the manager working the store this day failed so miserably on providing this. We were using some coupons and the gentleman did not even know how to use the POS correctly to ring up the coupons. It’s sad because us as the consumers knew how his system worked better than he did. Not to mention he didn’t give us the premier membership like the promo said we should’ve. I’ll give the store this overall.
Yes you got a great selection and some cooler things than most places. But the cons outweigh the pros.
Waivers / you have to sign a waiver basically admitting you are not a terrorist with your ID scanned before you can even look. I find this way too excessive and very off putting.
Prices/ the prices are overpriced as hell and a little up there.
Customer service/ the store is ran by two people at a time and both of them lack the need to make the customer feel welcome. I spent two hours in the store setting up our show. Not once did anyone come up to help us.
Overall , I see the only time worth going here is using coupons and playing the deals you wanna use out before even going in. But even then you’re gonna have to use your own math skills to make sure it’s rang correctly. Since the manager and staff don’t know how to ring up coupons.
Truly the better deals , products , and customer service is at Jabs. I mean RUN THERE. We got so much there verses what we paid here. Not to mention amazing customer service!!!
GD
Greg Daniels
Jul 16, 2025
2.0
Very confusing pricing, not sure what's on sale, what 50% off, whats buy one get one. Every item is priced very high and you don't know what your discounts are until you check out.
Frequently Asked Questions About Phantom Fireworks of Myrtle Beach
What products does Phantom Fireworks of Myrtle Beach specialize in?
Phantom Fireworks of Myrtle Beach is America's premier fireworks retailer, offering a wide variety of fireworks to light up backyards across the country.
Where is Phantom Fireworks of Myrtle Beach located?
Phantom Fireworks of Myrtle Beach is located at 3172 Waccamaw Blvd, Myrtle Beach, SC 29579, USA.
What are the store hours for Phantom Fireworks of Myrtle Beach?
The store is open every day from 10:00 AM to 8:00 PM.
What payment methods are accepted at Phantom Fireworks of Myrtle Beach?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Phantom Fireworks of Myrtle Beach accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Can I order Phantom Fireworks online or make a reservation?
Currently, Phantom Fireworks of Myrtle Beach does not have a preferred display URL for menu, order, or reservations, so online ordering or reservations may not be available directly.
How can I contact Phantom Fireworks of Myrtle Beach?
You can reach them by phone at +1 843-236-3766 or visit their Facebook page at https://www.facebook.com/717793471699608.
What nearby places can I visit along with Phantom Fireworks?
Nearby, you can visit places like Quilting At The Beach for arts and crafts, Golf Academy of America for golf lessons, or Escape Goats Escape Room for fun escape room activities.
Are there any dining options near Phantom Fireworks of Myrtle Beach?
Yes, there are several nearby dining options including Pub International, Magoo's Sports & Spirits, New York Pizzeria, and Habibi's Cafe & Pizzeria for a variety of meals and drinks.
What entertainment venues are close to Phantom Fireworks of Myrtle Beach?
Close to Phantom Fireworks, you can enjoy entertainment at Teezers Gentlemen's Club, Escape Goats Escape Room, and CrossFit Myrtle Beach gym for fitness and activities.