Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Myrtle Beach, SC location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,479 reviews
5 stars
820
4 stars
334
3 stars
192
2 stars
52
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful interactions.
Product Quality
Customers appreciated the variety and quality of products, especially in clothing and home goods.
Pricing
Many found the store to be expensive, though some noted good sales and discounts.
Store Condition
The store was generally described as clean and well-stocked, but some mentioned issues with store layout and checkout efficiency.
Salon Experience
The salon received positive feedback for skilled stylists, although there were complaints about scheduling and service issues.
- DJDeloris JasonNov 17, 20254.0Sales were not what I expected being pre black Friday sales. Only bought 2 items. Staff was nice and helpful.
- DSdebbie siseNov 15, 20255.0I had to return an item that I ordered and was shipped to me. It was the wrong color. The return process went smoothly The employees were very helpful. The store has so much merchandise! The store was very clean. I wish I'd had more time to shop there!!
- CMCarroll MumfordNov 13, 20255.0My wife and I stopped into shop looking for jeans . We also found a pair of pants on the clearance rack ,and they were without a price tag . A really nice sales associate spent some time with us making sure to find a price for our item . We made our purchases and were most happy with our shopping experience at JCPenney . Thanks again Wayne
- MDMarty DexterNov 5, 20252.0Disorganized and bare shelves, hard to find what you look for
- BUBetty Liliana Ortiz UribeOct 13, 20251.0The customer service in the jewelry is more than bad, we went twice today, waiting to be served to buy a diamond bracelet and neither of the two employees even looked at us, One of them passed twice at our counter and I didn't even ask if we needed any assistance.So, I'll buy it somewhere else, then the companies break and one of the reasons is the lousy service, especially in tourist places👎🏻
Frequently Asked Questions About JCPenney
What products can I find at JCPenney in Myrtle Beach, SC?
JCPenney offers a wide selection including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours of the JCPenney store at Coastal Grand Mall?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney offer curbside pickup and in-store shopping options?
Yes, JCPenney provides both curbside pickup and in-store shopping services at this location.
What payment methods are accepted at JCPenney Myrtle Beach?
They accept American Express, Check, Discover, MasterCard, and Visa cards.
Is the JCPenney store at Coastal Grand Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Can I find beauty products and services at JCPenney?
Yes, explore JCPenney Beauty for skincare and makeup deals, and you can also visit Sephora Inside JCPenney for additional beauty and spa products.
What nearby stores can I visit for additional shoe shopping?
Nearby shoe stores include Foot Locker, Rack Room Shoes, Payless, and Chacos, all offering a variety of footwear options.
Are there any nearby beauty and spa places close to JCPenney?
Yes, nearby beauty and spa places include MOPS hair salon, MasterCuts, JCP Salon Coastal Grand Mall, and Glamour Nails for a range of personal care services.
What attractions or stores nearby might I visit after shopping at JCPenney?
You might enjoy visiting The Yankee Candle Company or Earthbound Trading Co. for gifts, or stop by Dairy Queen for a treat after your shopping trip.
Where is JCPenney Myrtle Beach located within the Coastal Grand Mall?
JCPenney is located at 1800 Coastal Grand Cir, Myrtle Beach, SC 29577 inside the Coastal Grand Mall.